Summary
Work History
Education
Skills
Timeline
Generic

Naleiya Colvin

San Antonio,Texas

Summary

Dynamic and results-driven professional with extensive experience in customer service at Whataburger. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in cash handling and maintaining cleanliness, while fostering teamwork and collaboration. Recognized for developing strategies that improve service quality and operational efficiency.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Work History

Crew Member

Whatabuger
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Associate

Journeys Shoes
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.

Employee

Karen's Grill
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Education

Medina Valley
Castroville, TX

Auto - Automotive Engineering

Southwest Texas Junior College
Uvalde, TX
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Cash handling
  • Cleaning
  • Customer engagement
  • Interactive communication skills
  • Verbal and written communication
  • Learning agility
  • Hospitality service expertise

Timeline

Crew Member

Whatabuger

Associate

Journeys Shoes

Employee

Karen's Grill

Medina Valley

Auto - Automotive Engineering

Southwest Texas Junior College
Naleiya Colvin