Nali Phadphom

Responsible for daily task such as but not limited to:

• Stock & Inventory Management. including updates, ordering of products and brand merchandise.
• Overseeing quality control and order fulfillment to ensure a high satisfaction rate within our production and ordering department, while maintaining strict adherence to industry standards and regulatory requirements

• Training new employees on operational processes such as clothing production, customer service, order fulfillment, & communications etc.
• Mass communications with vendors, retailers, customer service, email correspondences etc.
• Negotiation skills when closing deals with competitive manufacturing services.
• Assistant regarding project management and daily logistics.
• Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer & brand requirements.
• Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.

• Monitor multiple incoming and outgoing visitors, personnel and packages using hand-held wands and x-ray machinery to protect buildings, assets and individuals
• Checking badges of average of 150 visitors entering and exiting the facility per day to prevent unauthorized visitors.
• Patrolling exterior and interior in designated areas to identify security and safety issues
• Catching ongoing alarms of any Door force open or a violator
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
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• Greeted guests at front desk and engaged in friendly, professional conversations while managing check-in process.
• Maintain and sanitized work area.
• Increased guest retention by maintaining a welcoming, sanitized and organized reception area.
• Organized and managed salon supplies stock.
• Ability to perform Computer skills understanding certain Software, Hardware, applications, POS, programs and tools.
• Experience in excel spreadsheets for techs to maintain organization of their payroll and clients.
• Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
• Email management & communications with clients regarding emails, phone calls, responding promptly and organizing email archives
• Ability to collaborate with others & assisting team members in a fast pace environment.
• Capable of working in busy high-stressed Situations.

• Welcome customers making them feel comfortable in our environment.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Established rapport with customers by providing friendly and attentive service.
• Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
• Prioritizing teamwork by assisting chefs run orders to customers to their table, ensuring we are meeting the needs of our guests.
• Throughout the shifts overseeing everything is stocked and shelved in our kitchen.
• Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.