Nalini Kumari Baskar
Lutz
Summary
Dynamic Eligibility Specialist I with the Department of Children and Families, adept at accurate data entry and income verification. Proven track record in reducing errors in eligibility determinations while maintaining confidentiality. Strong critical thinking and time management skills, ensuring compliance with Medicaid and public assistance program guidelines.
Overview
10
10
years of professional experience
Work History
Eligibility Specialist I
Department Of Children and Families
Tampa
03.2024 - Current
- Evaluated eligibility for various programs, ensuring compliance with regulations and guidelines.
- Processed applications accurately, maintaining up-to-date records in case management systems.
- Conducted follow-ups with clients to resolve inquiries and ensure timely processing of applications.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Resolved discrepancies with client applications to verify eligibility.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
- Assisted clients with accurate eligibility form, application and document completion.
- Interviewed applicants to obtain and verify income, household, asset and demographic information for eligibility determinations in SNAP, MEDICAID AND CASH ASSISTANCE programs.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assisted clients with completion of applications and paperwork.
- Track case statuses, follow-up with clients for missing information/documentation.
- Determine applicant eligibility for medicaid benefits based on income, household composition, citizenship status and medical needs.
- Processed applications for Family related medicaid, SSI Medicaid for disabled person and Medically needy program.
- Screen and process medicaid applications for pregnant individuals, ensuring eligibility determinations meet policy guidelines.
- Stay up-to-date with policy changes and attend training sessions.
Software Engineer
Cognizant Technology Solutions Ltd
08.2015 - 11.2018
- Developed and maintained scalable software applications using Java and Python.
- Collaborated with cross-functional teams to gather requirements and implement solutions.
- Conducted code reviews to ensure high-quality standards and best practices.
- Implemented unit testing frameworks to enhance application reliability and performance.
- Assisted in troubleshooting and debugging complex software issues to improve functionality.
- Participated in Agile sprints, contributing to sprint planning and daily stand-ups.
- Optimized existing codebases for better efficiency and maintainability during refactoring efforts.
- Documented technical specifications and user guides for software features and functionalities.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Implemented automated build and deployment processes to streamline release management procedures.
- Built databases and table structures for web applications.
- Analyzed test results to identify defects and recommend improvements for enhanced performance.
- Automated regression testing using industry-standard tools to increase efficiency and accuracy.
- Mentored junior QA engineers on best practices in testing methodologies and tools.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Conducted thorough manual and automated tests to identify software bugs, improving overall software reliability.
- Advised developers on problems with databases, performance and other issues.
Education
Bachelor of Engineering - Electrionics And Communication Engineering
Anna University
India04.2015
Skills
- Active listening skills
- Conducting interviews
- Medicaid
- Public assistance programs
- Income verification
- Recordkeeping and data input
- Critical thinking
- Time management
- Case management
- Data accuracy verification
Timeline
Eligibility Specialist I
Department Of Children and Families
03.2024 - Current
Software Engineer
Cognizant Technology Solutions Ltd
08.2015 - 11.2018
Bachelor of Engineering - Electrionics And Communication Engineering
Anna University
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