Nalleli Castaneda
Dallas,TX
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Food Server
Puttshack
06.2023 - 06.2024
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
Host , to go- curbside
Snuffers restaurant & bar
01.2020 - 01.2021
- Waitress with experience in taking to-go orders Serving with experience in taking orders, serving food, and handling payments
- Host with experience in greeting guests, managing reservations, and coordinating seating arrangements.
Education
Hillcrest high school
Dallas, TX06.2020
Skills
- Some skills that come with being bilingual include the ability to communicate with a wider range of people, understanding different cultures
- Being hardworking and dedicated include being able to prioritize tasks, having a strong work ethic, and being self-motivated
- Some skills that come with learning something new include being able to adapt to new situations, and being able to problem-solve
- Cleanliness standards
- Guest Relations
- Order Accuracy
Certification
TABC and food handlers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Food Server
Puttshack
06.2023 - 06.2024
Host , to go- curbside
Snuffers restaurant & bar
01.2020 - 01.2021
Hillcrest high school