Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
National University
01.2022 - 03.2023
Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer and employee data.
Liaised between legal department and executives and maintained effective lines of communication.
Front Desk Receptionist
Samsung Semiconductor Inc.
09.2019 - 05.2021
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Performed event coordination for larger parties and gatherings.
Mediation Department Intern
Mus.E Firenze
09.2018 - 12.2018
Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Developed engaging and informative scripts, guiding tour members through attractions.
Built personal relationships with guests to promote positive experiences.
Graduate Assistant
Marist Italy
08.2017 - 05.2018
Updated departmental websites and social media accounts with relevant, engaging content.
Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
Managed event logistics and operations.
Bilingual Claim Specialist
Toyota Financial Services
01.2017 - 07.2017
Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
Followed up with customers on unresolved issues.
Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
Front Desk Receptionist
Adriana's Insurance Services
09.2016 - 01.2017
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Scheduled, coordinated and confirmed appointments and meetings.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Staffing Coordinator
Oxford Tutoring Center
01.2016 - 07.2016
Coordinated and administered job fairs and other recruitment events to engage potential talent.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Acted as first point of contact and set appointments for prospective clients and employees.
Tutor
Oxford Tutoring Center
09.2014 - 07.2016
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Met with parents to discuss student progress and address concerns.
Maintained tutoring records to adjust instruction and update parents on student progress.