Nallely Ornelas
Santa Rosa,CA
Summary
Compassionate patient care technician with extensive experience at Kaiser Permanente, specializing in patient-centered care and effective communication. Demonstrated success in enhancing patient satisfaction through strong bedside manner and advocacy. Proficient in infection control and safety protocols, ensuring optimal recovery and comfort for diverse patient populations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Kaiser Permanente
Santa Rosa, CA
2022.12 - Current
- Delivered compassionate, hands-on acute care to patients under direct supervision of nursing staff, ensuring comfort and support during treatment.
- Monitored and assisted patients with daily clinical needs to enhance safety and mobility, fostering a supportive care environment.
Care Partner II
Providence Santa Rosa Memorial Hospital
2021.10 - 2022.11
- Managed direct care for high-volume patient load (10+ daily), ensuring timely response to clinical needs and addressing patient concerns.
- Collaborated with nursing team to uphold high standards of bedside care and enhance patient satisfaction.
Care Partner
Adventist Health St. Helena
2019.10 - 2020.05
- Specialized in post-surgical patient care, enhancing recovery through diligent monitoring and prioritizing patient comfort.
- Provided essential emotional support and reassurance to patients and families during high-stress transitions, fostering trust and easing anxiety.
Unit Secretary II/ Care Partner III
St. Joseph SRMH
2017.06 - 2019.10
- Documented vital signs and reported critical patient data to nursing staff, enhancing communication efficiency.
- Managed difficult patient interactions using de-escalation techniques, maintaining professionalism and calm demeanor.
Certified Nurse Assistant
Empres Post Acute Rehabilitation
2015.11 - 2017.05
- Supported residents in daily living activities, ensuring hygiene and proper nutrition to enhance comfort and well-being.
- Enhanced patient mobility through ambulation support and range-of-motion exercises, promoting independence and physical health.
Education
Associate - Nursing
Santa Rosa Junior College
Santa Rosa, CA2026-05
Skills
- Patient-centered care
- ADL support
- Infection control and safety
- Team collaboration
- Effective communication
- Time management
- Bedside manner
- Patient advocacy
Certification
- Basic Life Support, American Heart Association, expires 07/2027 certificate # 265413386688
- Advanced Cardiac Life Support, American Heart Association, expires 03/2028 certificate # 271251665126
- ECG Interpretation, Critical Care Training Institute, completed on 03/2026
Affiliations
- 75.1D Preceptorship - Sutter Regional Hospital: Outpatient Care Unit - 96 hrs. In progress-completed by 05/12/2026.
- 75.1D Advanced Medical Surgical Nursing - Sutter Regional Hospital: Telemetry/Med-Surg - 96 hrs.
- 75.2C Maternal Child Nursing - Kaiser Santa Rosa 3N Labor and Delivery, Post-Partum, Pediatrics, NICU - 40 hrs.
- 75.1C Intermediate to Medical Surgical Nursing - Kaiser Permanente Santa Rosa 2W/4W: Med-Surg/Telemetry- 96 hrs.
- 75.1B Introduction to Medical Surgical Nursing - Providence Petaluma Valley Hospital: Telemetry/Med-Surg - 96 hrs.
- 75.2B Psychiatric Nursing - Santa Rosa Behavioral Health Hospital: Acute Inpatient Psych - 80 hrs.
- 75.2A Fundamentals of Professional Nursing - Santa Rosa Post-Acute: Skilled Nursing Facility, Rehabilitation 96 hrs.
Timeline
Patient Care Technician
Kaiser Permanente
2022.12 - Current
Care Partner II
Providence Santa Rosa Memorial Hospital
2021.10 - 2022.11
Care Partner
Adventist Health St. Helena
2019.10 - 2020.05
Unit Secretary II/ Care Partner III
St. Joseph SRMH
2017.06 - 2019.10
Certified Nurse Assistant
Empres Post Acute Rehabilitation
2015.11 - 2017.05
Associate - Nursing
Santa Rosa Junior College