Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nallely Ramirez-Gutierrez

Nallely Ramirez-Gutierrez

Waukegan,Illinois

Summary

Professional in logistics and materials handling, prepared for this role with strong attention to accuracy and efficiency. Demonstrates excellent teamwork and adaptability in dynamic environments. Skilled in sorting processes, quality control, and maintaining smooth operational flow. Reliable and results-driven, ensuring consistent and effective performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Stripes Convenience Store
04.2018 - 03.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sorter

Pete's Farm
06.2016 - 10.2016
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.

Hostess

Whatabuger
11.2016 - 08.2017


  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Home Health Care Provider

Apex Healthcare Services
08.2020 - 10.2020
  • Assisted patients with daily living activities, promoting independence and preserving dignity.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Customer Service Representative

Eagle Insurance
06.2021 - 05.2022
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
  • Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
  • Assisted customers with completing insurance documents to avoid missed information.
  • Processed insurance policy cancellations and renewals quickly to meet call time targets.

Customer Service Representative

Apple One
06.2023 - 10.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.

Mill Operator

CVA Feed Mill
10.2023 - 06.2024
  • Improved production efficiency by maintaining and operating feed mill equipment in accordance with standard procedures.
  • Supported plant management by providing accurate reports on production metrics, inventory levels, and equipment performance.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.

Co-Packer

Prologistix Staffing
07.2024 - 10.2024
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Quality Control

Prologistix Staffing
10.2024 - 06.2025
  • Provided quality control while eliminating downtime to maximize revenue.
  • Played key role in achieving departmental accreditation through meticulous quality control.
  • Enhanced quality control by meticulously inspecting and documenting parts for defects.

Quality Assurance

Id Logistics
06.2025 - Current
  • Enhanced team performance through regular feedback and coaching on quality assurance best practices.
  • Maximized quality assurance by completing frequent line checks.
  • Ensured data consistency across all channels with thorough quality assurance checks.
  • Meticulously inspected finished products for quality assurance and adherence to specifications.
  • Removed samples for testing by quality assurance personnel.

Education

High School Diploma -

Palmview High School
Palmview, Tx
05-2018

Associate's Degree - Criminal Justice

South Texas College
McAllen, TX
12-2021

Skills

  • Warehouse safety
  • Reliability and punctuality
  • Speed and accuracy
  • Quality control
  • Machinery cleaning
  • Equipment troubleshooting
  • Fluent bilingualism
  • Translation accuracy
  • Standard operating procedures
  • GMP compliance
  • Quality assurance standards
  • Strong work ethic

Certification

  • EMR - Emergency First Responder
  • OSHA 10

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Quality Assurance

Id Logistics
06.2025 - Current

Quality Control

Prologistix Staffing
10.2024 - 06.2025

Co-Packer

Prologistix Staffing
07.2024 - 10.2024

Mill Operator

CVA Feed Mill
10.2023 - 06.2024

Customer Service Representative

Apple One
06.2023 - 10.2023

Customer Service Representative

Eagle Insurance
06.2021 - 05.2022

Home Health Care Provider

Apex Healthcare Services
08.2020 - 10.2020

Sales Associate

Stripes Convenience Store
04.2018 - 03.2019

Hostess

Whatabuger
11.2016 - 08.2017

Sorter

Pete's Farm
06.2016 - 10.2016

High School Diploma -

Palmview High School

Associate's Degree - Criminal Justice

South Texas College

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