Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nallely Rodriguez

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict. Reliable and compassion offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children between ages of 3 and 12. Skilled at coordinating events, directing craft times and setting up field trips to offer children numerous learning opportunities.

Overview

6
6
years of professional experience

Work History

Sales Representative

J And K Workclothes
07.2020 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Childcare Provider

Freelace
06.2018 - 07.2020
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Provided consistent support during transitions, helping children move smoothly between activities throughout the day.
  • Supported the creation of individualized lesson plans tailored to each child''s unique strengths and areas for growth.
  • Maintained clean, safe, and organized play spaces for children to engage in both structured and unstructured activities.
  • Supported lead teachers in the evaluation of each child''s progress, identifying areas for improvement and suggesting appropriate interventions.
  • Managed challenging behavior effectively using positive reinforcement strategies and appropriate intervention techniques as needed.

Waitress

El Oasis
05.2019 - 09.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Education

Bachelor of Arts - Child Development

University of Houston
Houston, TX
12.2026

Associate of Arts - Business Administration And Management

San Jacinto College District
Pasadena, TX
05.2024

High School Diploma -

Sam Rayburn High School
Pasadena, TX
05.2018

Skills

  • Prospecting Skills
  • Product and Service Knowledge
  • Sales Expertise
  • Product Merchandising and Distribution
  • Market Research
  • Product Management and Pricing
  • Onsite Product Demonstrations
  • Product Promotion
  • Inside and Outside Sales
  • Staff Training
  • Problem-Solving Strengths
  • Beauty Product Demonstration
  • Performance Improvement

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

J And K Workclothes
07.2020 - Current

Waitress

El Oasis
05.2019 - 09.2019

Childcare Provider

Freelace
06.2018 - 07.2020

Bachelor of Arts - Child Development

University of Houston

Associate of Arts - Business Administration And Management

San Jacinto College District

High School Diploma -

Sam Rayburn High School
Nallely Rodriguez