Nalu Longman
Kihei ,Hi
Summary
Dynamic and dedicated food service professional with experience at Spago, excelling in customer service and team collaboration. Proven ability to enhance guest experiences through effective order communication and attention to detail. Skilled in managing fast-paced environments while maintaining high standards of food presentation and problem-solving.
Overview
6
6
years of professional experience
Work History
Expo/foodrunner
Spago
05.2023 - Current
- Delivered meals efficiently to tables, ensuring timely service.
- Assisted kitchen staff by coordinating food orders and reducing wait times.
- Improved dining experience by promptly addressing guest requests.
- Maintained cleanliness of service areas for a tidy restaurant environment.
- Communicated effectively with kitchen staff to ensure accurate order delivery.
Expo/foodrunner
Hotel Wailea
06.2021 - 04.2023
Server
Tooheys
02.2019 - 01.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
King Kekaulike High School
Pukalani, HI05.2020
Skills
- Customer service
- Food presentation
- Menu knowledge
- Order communication
- Team collaboration
- Time management
- Attention to detail
- Guest interaction
- Problem solving
- Fast-paced environment
- Task prioritization
Timeline
Expo/foodrunner
Spago
05.2023 - Current
Expo/foodrunner
Hotel Wailea
06.2021 - 04.2023
Server
Tooheys
02.2019 - 01.2020
King Kekaulike High School
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