Accomplished child protection expert with proven skills in case management, data analysis, and service coordination. Committed to enhancing support for vulnerable populations through evidence-based programming.
Work History
Senior Cash‑Based Intervention Assistant
2 Years 7 Months
UNHCR | 05.2019 - 12.2021
Led CBI activities supporting Syrian refugees and vulnerable households, ensuring accurate eligibility verification, data quality, and compliance with UNHCR CBI guidelines.
Conducted household assessments, vulnerability scoring, and verification exercises to support cash assistance targeting.
Coordinated with Protection, Registration, and Field Units to ensure integrated service delivery.
Managed large datasets, performed trend analysis, and contributed to evidence‑based decision‑making for cash programming.
Supported accountability mechanisms, including hotline follow‑ups, complaint resolution, and referral pathways.
Contributed to reporting, data management, and evidence generation for protection programming.
Senior Protection Assistant
2 Years 2 Months
UNHCR | 03.2017 - 05.2019
Facilitated protection case management for vulnerable populations, ensuring timely support and resource allocation.
Conducted assessments to identify protection risks and needs within refugee communities, enhancing intervention strategies.
Developed and implemented training sessions for staff on protection principles and best practices, improving team competency.
Collaborated with external partners to coordinate services for refugees, strengthening community support networks.
Child Protection Officer
2 Years 7 Months
International Medical Corps, IMC | 07.2014 - 02.2017
Implemented UNICEF‑funded child protection programmes supporting Syrian refugees and other vulnerable nationalities in camp and urban settings.
Delivered structured life‑skills, psychosocial support, and protection interventions for children, adolescents, and caregivers.
Conducted safe identification, referrals, awareness sessions, and community engagement activities to strengthen protective environments.
Coordinated closely with psychologists, MHPSS teams, and case managers to ensure holistic support for children and families.
Supported Best Interest Assessments (BIAs) and contributed to Best Interest Determination (BID) processes by providing case information, child protection analysis, and follow‑up recommendations.
Facilitated Child Protection Working Group / Child Protection Committees, strengthening community‑based protection structures and ensuring coordinated responses across partners.
Contributed to monitoring, reporting, and quality assurance of child protection activities, ensuring alignment with UNICEF and IMC safeguarding standards.
Education
Associate of Science - Computer Programming And Analysis
State College of Florida | Bradenton, FL | 08-2026
Bachelor of Science - Engineering
Jordan University of Science & Technology | Jordan | 06-2012
Skills
Deep expertise in child protection case management
including BIAs
BIDs
safe identification
and structured follow‑up.
Skilled in facilitating Child Protection Committees
youth groups
and community‑based protection structures to strengthen local safeguarding systems.
Exceptional communication and interpersonal skills
Performance Monitoring & Data Systems
Certification
Child Protection & GBV Training
Child Protection and GBV Standard Operating Procedures – IMC (June 2015)
Gender‑Based Violence Workshop – IMC (July 2014)
Sexual and Gender‑Based Violence (SGBV) – UNHCR
SGBV Risk Assessment – UNHCR
Support Group Facilitation Training – IMC (January 2015)
Best Interest Procedures & Case Management
Best Interest Determination (BID) Training – IMC (December 2014)
Best Interest Procedures (BIP) – UNHCR
Child Protection Case Management (UNHCR/IMC)
Outreach, Community Engagement & Mobilization
Outreach and Community Mobilization – SCJ (July 2016)
Outreach Framework Workshop – UNICEF (April 2016)
Outreach and Community Mobilization – SCJ (Repeated Training)
Case manager- Special caseloads (FTJ-R, Minors, AOR, expedites and P4 cases) at Church World ServiceCase manager- Special caseloads (FTJ-R, Minors, AOR, expedites and P4 cases) at Church World Service