Namanjot GILL
Cambridge,Ontario
Summary
Office Administrator and Property Management professional with experience in daily office operations, communication, tenant, leasing coordination, payroll support, scheduling, and customer service. Strong background in property management environments, administrative systems, data entry, and compliance. Adept at multitasking, troubleshooting, and leveraging technology platforms like Building Stack and Yardi to optimize operations.
Overview
7
7
years of professional experience
Work History
Property Administrator (2Y Contract)
Theberge Homes (HLT Management)
11.2023 - 11.2025
- Managed daily office and administrative operations to ensure smooth workflow and professional front desk support.
- Handled inbound phone calls, emails, and tenant inquiries in a timely and professional manner.
- Prepared tenant correspondence, notices, reports, and administrative documents.
- Scheduled meetings, appointments, and inspections while coordinating multiple calendars.
- Maintained tenant files, records, and documentation using internal systems.
- Performed data entry, scanning, filing, and document organization to support office efficiency.
- Supported leasing and property operations with administrative coordination.
Operations Supervisor (2Y Contract)
National Diabetes Trust
08.2021 - 08.2023
- Maintained accurate operational records related to inventory levels, delivery logs, and KPI reporting.
- Assisted in payroll preparation and submission, ensuring accurate and timely employee payments.
- Recruited and trained new team members, ensuring compliance with organizational policies.
- Scheduled staff shifts, coordinated driver recruitment, and ensured operational efficiency.
- Supervised donation collection from residential customers and community donation bins, maintaining high service standards and route accuracy.
- Monitored on key performance indicators (KPIs) including daily collections, route efficiency, deliveries, and productivity to support operational targets.
Customer Success & Technical Support Representative
Gatestone Co & Inc
08.2020 - 08.2021
- Answered high-volume inbound phone calls and emails, providing customer support and administrative assistance.
- Maintained case management databases, records, and accurate documentation.
- Assisted with billing inquiries, online payments, and invoice-related support.
- Conducted outbound follow-ups and resolved customer concerns to ensure satisfaction.
- Demonstrated strong communication, multitasking, and organizational skills in a fast-paced environment.
Food Service Supervisor
A&W Burgers
12.2018 - 05.2020
- Oversaw shift operations, created schedules, and ensured adequate staffing for daily workflow.
- Maintained documentation, adhered to operational standards, and supported training of new staff.
- Ensured a clean, safe, and customer-focused environment while meeting company quality standards.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Property Management
Humber College / IHM
Toronto, ONPayroll Administration/ Employment Laws
Fanshawe College
London, ONWeb Design and Development
Conestoga College
Kitchener, ONSkills
- Marketing & Rental Listings
- Scheduling & Multitasking
- Customer Service & Client Relation
- Microsoft Word, Excel, Outlook
- Professional Phone & Email Communication
- Data Entry and Record Management
Timeline
Property Administrator (2Y Contract)
Theberge Homes (HLT Management)
11.2023 - 11.2025
Operations Supervisor (2Y Contract)
National Diabetes Trust
08.2021 - 08.2023
Customer Success & Technical Support Representative
Gatestone Co & Inc
08.2020 - 08.2021
Food Service Supervisor
A&W Burgers
12.2018 - 05.2020
Property Management
Humber College / IHM
Payroll Administration/ Employment Laws
Fanshawe College
Web Design and Development
Conestoga College