Nameli T. Livingston

Provide administrative and clerical support to the Employee Engagement department, including coordinating hospital-wide events, employee recognition programs, and leadership development activities. Manage management and supervisor training courses through HealthStream, including class scheduling, registration, rosters, and attendance records. Prepare departmental communications, reports, presentations, meeting agendas, and minutes. Assist with scheduling, maintaining records, purchasing requests, and coordinating projects with hospital leadership and various departments. Provide coverage for Human Resources main phone lines, responding to inquiries and directing calls to appropriate personnel. Support employee engagement initiatives and daily departmental operations.

Delivered administrative and clerical support to Volunteer Services, primarily managing the information desk in the hospital’s main lobby. Coordinated front desk operations by greeting and assisting patients, visitors, and employees, managing incoming calls, directing inquiries, and providing hospital information. Facilitated volunteer recruitment, interviews, onboarding, and orientation while organizing departmental records and documentation. Provided additional administrative coverage in Employee Health as needed, coordinating employee and new hire check-ins, scheduling appointments, processing health screening paperwork, and preparing documentation for nursing staff. Maintained confidential records, communicated with healthcare personnel, and supported efficient daily operations across both departments.

Provided clinical and administrative support as a Medical Assistant, floating between Cardiology and Oncology outpatient clinics based on departmental needs. Conducted patient intake, rooming, and vital sign assessments while managing patient flow and preparing patients for examinations. Utilized Epic electronic health records (EHR) to document patient information, record vital signs, and maintain accurate and confidential medical records. Collaborated with physicians, nurses, and healthcare staff to support daily clinic operations and ensure efficient patient care.