Namie Lowery

· Assisted healthcare professionals with administrative tasks in a fast-paced, high-security environment.

· Responded to inquiries from physicians, nurses, and clinicians, ensuring accurate communication of hospital criteria and protocols.

· Retrieved, processed, and managed clinical, legal, medical, and lab documents from multiple sources with confidentiality and precision.

· Utilized internal computer systems to enter, manage, and track sensitive patient and referral data.

· Collected patient demographic information and assembled charts, ensuring all required documentation was complete and compliant.

· Oversaw the Medical Clearance Process for multiple referral agencies, ensuring timely and accurate evaluations.

· Maintained professional communication with coworkers, partner offices, community agencies, and multiple divisions to support smooth operations.

· Scheduled and tracked patient arrivals, managing facility intake and coordinating with the state bed board for accurate admission updates.

• Operated within the Copy and Print Center, assisting customers with printing, scanning, and copying confidential and sensitive materials.
• Maintained and operated office equipment, ensuring functionality and supply levels.
• Provided front-line customer service by greeting visitors, answering calls, and directing inquiries to appropriate departments.
• Performed general administrative duties including filing, organizing records, and maintaining orderly workspaces.
• Utilized Microsoft Excel for data entry and basic tracking of customer or supply information.
• Demonstrated professionalism and attention to detail while supporting both customer needs and internal processes.