Summary
Overview
Work History
Education
Skills
Timeline
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Namiko Laura

Holmdel,NJ

Summary

Hardworking employee with customer service , multitasking and time management abilities. Skilled in working under pressure and adapting to new situations and challenges. Talented in training and motivating fellow team members.

Overview

17
17
years of professional experience

Work History

Inventory Control Manager

Sickles Market
Little Silver, New Jersey
10.2019 - 02.2024
  • Monitored inventory levels, identified discrepancies, and resolved issues in a timely manner.
  • Conducted trainings for new and existing staff on market software and inventory best practices.
  • Managed regular physical inventories to verify system counts with actual quantities on hand.
  • Collaborated with cross-functional teams including purchasing, finance,sales and operations to organizational objectives.
  • Developed and implemented inventory management strategies to facilitate efficient use of space and maximizing profits.
  • Streamlined processes by leveraging technology solutions such as barcode scanners and RFID tags to improve accuracy.
  • Compiled and reviewed regular inventory control systems to ensure accuracy of stock levels and reduce cost.
  • Managed the implementation of new software solution for tracking inventory movements and balances.
  • Organized and managed responsibilities for staff to ensure that tasks were accomplished in a timely manner.
  • Assisted with accounts payables as well as purchasing.

Customer Service Representative

Innovative Power Solutions
Eatontown, New Jersey
06.2017 - 09.2019
  • Fielded customer service inquiries and complaints from various locations around the world with professionalism and efficiency to provide written and verbal resolutions.
  • Processed purchase orders daily maintaining internal and FAA procedures.
  • Oversaw the shipping process ensuring accuracy of orders and customer information.
  • Handled administrative duties such as preparing and filing internal and FAA paperwork as well as customer forecasts.
  • Monitored inventory levels and expiration dates to ensure proper stock rotation and minimize spoilage.
  • Followed and provided training and proper stocking techniques, internal security policies and safety protocols for hazardous materials.
  • Maintained inventory using barcode scanners and manually to maintain database accuracy.

Stockroom Clerk

Cobham/CAES
Eatontown, New Jersey
05.2016 - 06.2017
  • Managed the receiving process, inspecting shipments for damage or discrepancies.
  • Conducted daily stock counts, replenishing necessary items, and inputting into ERP system.
  • Compiled appropriate materials for work orders and production floor.
  • Adhered strictly to company policies regarding security measures and safety protocols while working in the stockroom.
  • Monitored expiration dates on perishable goods to ensure timely rotation of stock and prevent losses due to spoilage.

Medical Assistant

Dr. McCormack Dermatology Office
Point Pleasant, New Jersey
09.2014 - 04.2017
  • Prepared exam rooms for incoming patients by stocking necessary materials and ensuring cleanliness complying with infection control standards.
  • Scheduled appointments and maintained patient records, charts and patient history information.
  • Assisted with administrative duties including data entry, answering phones, taking dictation, ordering supplies and completing insurance forms.
  • Performed patient intake and assisted in patient care procedure.
  • Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
  • Collected blood, tissues, and other laboratory specimens, logged specimens, and prepared them for testing.
  • Provided patients with information regarding medical procedure's, insurance policies, proper medication use and storage techniques, and pos-operative care instructions.
  • Conducted pre-authorizations and referrals to meet third-party insurer requirements.

Sales Associate

ShopRite
Toms River, New Jersey
03.2007 - 06.2014
  • Held positions in the customer service, bakery, and :oral department
  • Operated cash registers and accurately processed payments, returns, and exchanges.
  • Performed opening and closing procedures such as counting cash registers, restocking,organizing, and cleaning.
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment
  • Fielded customer complaints and inquiries in a courteous and e4cient manner in line with company policies.
  • Handled orders from customers in person and over the phone.
  • Prepared baked goods including cakes, cookies, muffins, pies, breads, and pastries.
  • Assisted customers with informaon on food ingredients, cake designs, and special orders.
  • Monitored product sell-by dates for freshness and appropriate stock rotation
  • Trained new staff on proper procedures regarding baking techniques, customer service and store policies.
  • Maintained accurate records of incoming and outgoing orders.
  • Ordered :owers and supplies from wholesalers and growers to maintain adequate inventory.
  • Produced custom arrangements using appropriate techniques and tools to cut condition and clean flowers.
  • Informed customers on care, maintenance, and handling of various flowers, foliage, and indoor plants.

Education

High School Diploma -

High School East
Toms River, NJ
06-2009

Skills

  • Critical Thinking
  • Problem Solving
  • Teamwork
  • Leadership
  • Adaptability
  • Time Management
  • SOP Writing
  • Communication
  • Data Analysis
  • Attention to Detail

Timeline

Inventory Control Manager

Sickles Market
10.2019 - 02.2024

Customer Service Representative

Innovative Power Solutions
06.2017 - 09.2019

Stockroom Clerk

Cobham/CAES
05.2016 - 06.2017

Medical Assistant

Dr. McCormack Dermatology Office
09.2014 - 04.2017

Sales Associate

ShopRite
03.2007 - 06.2014

High School Diploma -

High School East

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