Namita Shrestha
Bedford,MA
Summary
Dynamic leader with a proven track record at Cedar Gate Technologies, Inc., excelling in project management and cross-functional team leadership. Spearheaded innovative strategies, boosting revenue and efficiency. Renowned for staff development and corporate communications, adept at fostering high-performance teams and enhancing customer satisfaction. Expert in legal and regulatory compliance, ensuring seamless operations.
Overview
8
8
years of professional experience
Work History
Director of Vendor Management
Cedar Gate Technologies, Inc
03.2022 - 05.2024
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members and provided support which reduced turnover.
- Tracked trends and implemented process enhancements to meet the different Client Requirements increasing efficiency and productivity
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Manager, Vendor Relations
Cedar Gate Technologies, Inc.
12.2020 - 03.2022
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing US and Offshore employees to maximize team agility and performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Defined clear targets and objectives and communicated to other team members.
Account Manager
Deerwalk Inc.
01.2016 - 12.2020
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
M.A. Sustainability + Design - Architecture
University of East London
United Kingdom09.2007
Bachelor of Architecture - Architecture
Bachelor of Architecture
Nepal 10.2002
Skills
- Project Management
- Project Coordination
- Staff Development
- Corporate Communications
- Crew collaboration
- Legal and Regulatory Compliance
- Cross-functional team leadership
- Hiring and Retention
- Strategies and goals
Timeline
Director of Vendor Management
Cedar Gate Technologies, Inc
03.2022 - 05.2024
Manager, Vendor Relations
Cedar Gate Technologies, Inc.
12.2020 - 03.2022
Account Manager
Deerwalk Inc.
01.2016 - 12.2020
M.A. Sustainability + Design - Architecture
University of East London
Bachelor of Architecture - Architecture
Bachelor of Architecture
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