Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Namith Rajagopal

Lakeville,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Engineer

Taurus Engineers
07.2019 - 06.2020
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
  • Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
  • Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
  • Expedited repair times through accurate diagnosis of complex malfunctions, utilizing specialized diagnostic tools.
  • Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
  • Collaborated with product development teams to share field insights that contributed towards design improvements and better user experiences.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.

Service Intern

Lakshmi Hyundai
06.2018 - 07.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Supported team members in completing tasks efficiently, resulting in improved overall productivity.
  • Assisted customers with product inquiries and provided knowledgeable recommendations tailored to their needs.
  • Maintained a clean and organized workspace, ensuring a professional environment for staff and clients.
  • Collaborated with team members on projects, facilitating open communication and efficient task completion.
  • Learnt more about engine performance and the parts about overhauling, timed inspection and maintenance related issues.

Education

Master of Science - Engineering Management

Trine University
Detroit, MI
12.2024

Master of Science - Automotive Engineering Technology

Minnesota State University - Mankato
Mankato, MN

Bachelor of Science - Automobile Engineering

Visvesvaraya Technological University (VTU)
Belagavi, IN
05.2019

Skills

  • Statistical Analysis & Minitab
  • Process Improvement
  • Computer-Aided Manufacturing
  • Manufacturing Processes
  • Quality Control
  • 5S Methodology
  • Finite Element Analysis
  • Statistical Process Control
  • Lean Manufacturing
  • Project Management
  • Root Cause Analysis
  • Simulation Modeling
  • Technical Writing
  • Matlab

Certification

  • Licensed MATLAB - MathWorks
  • Licensed Simulink - MAthWorks

Languages

English
Full Professional
German
Elementary
Kannada
Native or Bilingual
Hindi
Full Professional
Telugu
Full Professional

Timeline

Service Engineer

Taurus Engineers
07.2019 - 06.2020

Service Intern

Lakshmi Hyundai
06.2018 - 07.2018

Master of Science - Engineering Management

Trine University

Master of Science - Automotive Engineering Technology

Minnesota State University - Mankato

Bachelor of Science - Automobile Engineering

Visvesvaraya Technological University (VTU)

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Namith Rajagopal