Namith Rajagopal
Lakeville,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Engineer
Taurus Engineers
07.2019 - 06.2020
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Expedited repair times through accurate diagnosis of complex malfunctions, utilizing specialized diagnostic tools.
- Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
- Collaborated with product development teams to share field insights that contributed towards design improvements and better user experiences.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Service Intern
Lakshmi Hyundai
06.2018 - 07.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Supported team members in completing tasks efficiently, resulting in improved overall productivity.
- Assisted customers with product inquiries and provided knowledgeable recommendations tailored to their needs.
- Maintained a clean and organized workspace, ensuring a professional environment for staff and clients.
- Collaborated with team members on projects, facilitating open communication and efficient task completion.
- Learnt more about engine performance and the parts about overhauling, timed inspection and maintenance related issues.
Education
Master of Science - Engineering Management
Trine University
Detroit, MI12.2024
Master of Science - Automotive Engineering Technology
Minnesota State University - Mankato
Mankato, MNBachelor of Science - Automobile Engineering
Visvesvaraya Technological University (VTU)
Belagavi, IN05.2019
Skills
- Statistical Analysis & Minitab
- Process Improvement
- Computer-Aided Manufacturing
- Manufacturing Processes
- Quality Control
- 5S Methodology
- Finite Element Analysis
- Statistical Process Control
- Lean Manufacturing
- Project Management
- Root Cause Analysis
- Simulation Modeling
- Technical Writing
- Matlab
Certification
- Licensed MATLAB - MathWorks
- Licensed Simulink - MAthWorks
Languages
English
Full Professional
German
Elementary
Kannada
Native or Bilingual
Hindi
Full Professional
Telugu
Full Professional
Timeline
Service Engineer
Taurus Engineers
07.2019 - 06.2020
Service Intern
Lakshmi Hyundai
06.2018 - 07.2018
Master of Science - Engineering Management
Trine University
Master of Science - Automotive Engineering Technology
Minnesota State University - Mankato
Bachelor of Science - Automobile Engineering
Visvesvaraya Technological University (VTU)