Namiyah Wailes
New York,NY
Summary
I am a responsible and motivated student ready to apply my education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills. With a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Researcher
Summer youth, Laguardia college
Queens, NY
06.2018 - 08.2018
- Developed business techniques
- I researched small businesses and came up with ways to increase customer numbers
- Created a fictional business along with creating finances, sponsors, and future plans.
- Designed and executed consumer studies using both qualitative and quantitative methodologies.
- Created databases for tracking research activities and results.
- Provided suggestions for improvements to products and services based on data analysis and measurable results.
Intern
Council for Unity
Queens ny, NY
04.2019 - 03.2020
- Unpaid internship
- Managed and organized CFU files and documents
- Creating a schedule
- Recruit new council members.
- Created status reports on operational activities.
- Assisted in routine research, investigations, and special projects to support the work of the assigned department.
- Assisted with event planning, support, and execution of virtual and in-person engagements.
- Created content for social media platforms to engage and connect with target audiences.
- Developed and monitored social media content to create engagement and followers.
Personal Assistant to the Managing Director
Council for Unity
Queens, NY
03.2020 - 03.2021
- Monitoring the site directors accounts and emails
- Set up a calendar and schedule for the site director and schedule their meetings
- Contributed to brainstorming ideas for future CFU meetings and events
- Organizing events
- Editing videos for our social media sites
- Unpaid.
- Monitored deadlines on projects managed by the Managing Director.
- Managed expense reports of the Managing Director on a monthly basis.
- Managed multiple tasks simultaneously while maintaining professionalism under pressure.
- Assisted with research projects related to the company's operations.
- Developed processes to ensure accurate record keeping practices are followed.
- Performed other duties as assigned by the Managing Director.
- Managed incoming and outgoing correspondence, email and faxes.
Cashier/ Retail Associate
Michaels, Gateway Center
Brooklyn, NY
06.2021 - 08.2022
- Provided an enthusiastic and helpful shopping experience for customers
- Kept up with the font of the store
- Maintained a clean and tidy register
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
Front Desk Attendant/Student Counselor
Boys and Girls Club Of Metro Queens
Queens, NY
06.2022 - 08.2022
- Answering phone calls
- Keeping track of appointments
- Chaperoning trips
- Ensuring that the kid left with their respective guardians at the end of the camp day.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Coordinated and led group activities for campers and counselors.
Markting Recruiter/Student Intern
Pinnacle Acquisitions
Philadelphia, PA
05.2023 - 09.2023
- Setting up appointments as well as interviews
- Being the branch between applicants and the hiring managers.
- Explained job duties, compensation, and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs, and other qualifications.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Facilitated job application processes for qualified candidates.
Retail Associate
We All In Clothing
Queens, NY
05.2023 - 08.2023
- Handling clothing
- Inventory
- Helping customers.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
- Answered questions about current promotions and resolved issues according to store policies.
- Engaged with customers to determine appropriate items to fit needs.
- Assisted customers by phone regarding store operations, products, promotions and orders.
Real Estate Sales and Marketing Intern
Project Destined
03.2024 - Current
- Gathered feedback from customers after viewings or open houses in order to improve services offered by the company.
- Collaborated with other departments within the organization such as finance or accounting when needed.
- Developed relationships with real estate agents and brokers in the local area.
- Provided administrative support by answering phones, scheduling appointments, filing paperwork.
- Attended networking events in order to build relationships with potential clients.
- Attended industry events such as conferences, seminars, networking mixers.
- Identified areas where improvements could be made in processes related to sales and marketing activities.
- Researched current market trends in the local area to determine pricing of new listings.
Education
Bachelor of Science - Business Administration
Morgan State University
05-2025
Certification - Medical Lab Assisant
Career Step
Lehi, UT05-2024
High School Diploma -
Forest Hills High School
Forest Hills, NY06.2022
Skills
- Communication Skills
- Computer Skills
- Adaptability
- Attention to detail
- Multitasking
- Punctuality
- Attention to Detail
- Data assessments
- Cross-Functional Teamwork
- Progress Tracking
- Critical Thinking
- Active Listening
- Solution Quality Assurance
- Documentation And Reporting
- Delivering Presentations
- Quantitative Research
- Qualitative Research
- Theoretical Development
- Strong mathematical aptitude
- Research Ethics
- Interview techniques
- Resource Management
- Reading/literacy
- Goal Oriented
- Procedure Assistance
- Phlebotomy
- Patient-focused care
- Inventory Management
- Data Entry
- Patient Scheduling
- Medical Terminology
Languages
English
Awards
- MSQI and NYC Urban Debate League Tournament: Top Team
- MSQI and NYC Urban Debate League Tournament: Top Speaker
- Council of Unity Certificate of induction 2020
Affiliations
- National Society of High School Honors
- Council for Unity
Certification
- Medical Lab Assistant
- Phlebotomy
Timeline
Real Estate Sales and Marketing Intern
Project Destined
03.2024 - Current
Markting Recruiter/Student Intern
Pinnacle Acquisitions
05.2023 - 09.2023
Retail Associate
We All In Clothing
05.2023 - 08.2023
Front Desk Attendant/Student Counselor
Boys and Girls Club Of Metro Queens
06.2022 - 08.2022
Cashier/ Retail Associate
Michaels, Gateway Center
06.2021 - 08.2022
Personal Assistant to the Managing Director
Council for Unity
03.2020 - 03.2021
Intern
Council for Unity
04.2019 - 03.2020
Researcher
Summer youth, Laguardia college
06.2018 - 08.2018
Bachelor of Science - Business Administration
Morgan State University
Certification - Medical Lab Assisant
Career Step
High School Diploma -
Forest Hills High School
- Medical Lab Assistant
- Phlebotomy
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