Namjilsuren Baasaikhuu
Fairfax,VA
Summary
Motivated customer service and sales professional seeking increasing responsibility in a retail environment. Remarkable in leading new employees and maximizing team performance. Skilled Head Cashier specializing in sales, service, and team leadership. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable about foreign relations practices and regulations. Attentive and exacting with demonstrated success in handling domestic and international regulatory needs for diverse products. Systematic and practical with sound judgment, an analytical mindset, and good problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cashier and Crew Member
McDonald's
Fulton, MO
05.2023 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures and customer services.
Designated School Officials
National University of Mongolia
Ulaanbaatar, Mongolia
03.2009 - 01.2020
- Organized special events such as cultural performances, picnics, or holiday parties for international students.
- Promoted high student satisfaction by resolving problems with knowledgeable and friendly service.
- Answering questions and guiding students through the process of studying in Mongolia.
- Operates an exchange students with foreign cooperated schools.
- helps international students avoid problems by advising them on how to follow the required processes.
Foreign Affairs Coordinator
Sukhbaatar district Governor’s Office
Ulaanbaatar, Mongolia
01.2005 - 12.2006
- Maintained relationships with international government counterparts.
- Developed and implemented strategies for foreign affairs initiatives.
- Organized and led diplomatic visits to other countries.
- Researched cultural norms of foreign nations.
- Prepared briefing materials for high-level meetings.
- Drafted official documents and letters related to foreign policy matters.
- Provided advice on international relations issues to senior staff members.
- Analyzed reports from embassies and consulates abroad.
- Coordinated travel arrangements for visiting dignitaries from other countries.
- Attended conferences and seminars to stay abreast of current trends in foreign affairs.
- Facilitated communication between domestic stakeholders and their foreign counterparts.
Volunteer Worker
African foundation in Seoul
Seoul, Korea
12.2003 - 12.2004
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Volunteer Worker
Family Federation For World Peace And Unification
New York, NY
12.2002 - 12.2003
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
Assistant to International Advisor
Family Federation For Mongolia
Ulaanbaatar, Mongolia
12.2001 - 12.2002
- Organized and maintained filing systems for documents and records.
- Ensured office equipment was operational, stocked with supplies, and maintained in a clean condition.
- Assisted in the preparation of reports, presentations, and correspondence.
- Scheduled meetings, appointments, and travel arrangements for staff members.
- Answered incoming calls, and responded to emails, faxes, and other inquiries from customers and vendors.
- Greeted visitors, clients, and guests professionally.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
Secretary to Head of Tolgoit Railway
Mongolian Railway, Tolgoit station
Ulaanbaatar, Mongolia
09.1998 - 12.2001
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements, and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Coordinated meeting logistics such as room reservations and catering services.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided administrative support to the Head of the Railway and other staff members.
Education
Master of Arts - Education Administration
University of The Humanities
Ulaanbaatar06-2009
Bachelor of Arts - Hispanic And Latin American Languages
Foreign Language Institute
Ulaanbaatar06-1998
High School Diploma -
Secondary School
Nalaikh, Ulaanbaatar06-1994
V.V. Giri National Institute of Labor, India
Deli Skills
- Complex Problem-Solving
- Customer Service
- POS Systems
- Microsoft Word
- Computer Skills
- Planning
- Collaboration
- Decision-Making
- Task Prioritization
- Team building
- Attention to Detail
- Scheduling expertise
- Document Management
- Recordkeeping
- Calendar Management
- Meeting Coordination
- Office Administration
- Supply Restocking
- Verbal and written communication
- Training & Development
- Team Management
Accomplishments
- Several medals from State and Regional Chess Tournaments.
Certification
- V.V. Giri National Institute of Labor, India
Languages
Spanish
Professional
English
Professional
Korean
Professional
Timeline
Cashier and Crew Member
McDonald's
05.2023 - 05.2024
Designated School Officials
National University of Mongolia
03.2009 - 01.2020
Foreign Affairs Coordinator
Sukhbaatar district Governor’s Office
01.2005 - 12.2006
Volunteer Worker
African foundation in Seoul
12.2003 - 12.2004
Volunteer Worker
Family Federation For World Peace And Unification
12.2002 - 12.2003
Assistant to International Advisor
Family Federation For Mongolia
12.2001 - 12.2002
Secretary to Head of Tolgoit Railway
Mongolian Railway, Tolgoit station
09.1998 - 12.2001
Master of Arts - Education Administration
University of The Humanities
Bachelor of Arts - Hispanic And Latin American Languages
Foreign Language Institute
High School Diploma -
Secondary School
V.V. Giri National Institute of Labor, India
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