Summary
Overview
Work History
Education
Skills
Timeline
Generic

Namora Thompson

Bakersfield,CA

Summary

Dynamic package handler with a track record at FedEx, recognized for exceeding performance expectations during peak seasons. Adept at unloading trailers, sorting packages by zip code, and maintaining high safety standards. Committed to teamwork, I contributed to operational efficiency through organized package handling and accurate tracking.

Overview

8
8
years of professional experience

Work History

Package Handler

FedEx
09.2021 - 07.2025
  • Operated sorting equipment to efficiently organize packages for distribution.
  • Collaborated with team members to ensure timely processing of incoming shipments.
  • Adhered to safety protocols while handling and transporting packages throughout the facility.
  • Scanned packages using inventory management systems to track shipments effectively.
  • Loaded and unloaded delivery trucks, ensuring accurate package counts and conditions.

Package Handler

FedEx
03.2019 - 09.2021
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments.
  • Streamlined package sorting process, enhancing operational efficiency by organizing parcels by size and destination.
  • Contributed to reduction in workplace injuries by following strict lifting techniques and safety gear usage.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.

Sales Associate

Burlington
10.2017 - 12.2020
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Developed product knowledge to assist customers in making informed purchasing decisions.
  • Collaborated with team members to achieve monthly sales targets and enhance store performance.
  • Trained new associates on sales techniques and company policies, fostering a collaborative environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

No Degree - Medical Administrative Assistant

Everest University
Melbourne, FL

Bachelor of Science - Religious Studies

Canterbury University
Cambridge, MA
11.2002

Skills

  • Heavy lifting
  • Warehouse safety
  • Sorting packages
  • Material handling
  • Package scanning
  • Team collaboration
  • Package unloading
  • Truck loading
  • Pallet jack operation
  • Attention to detail

Timeline

Package Handler

FedEx
09.2021 - 07.2025

Package Handler

FedEx
03.2019 - 09.2021

Sales Associate

Burlington
10.2017 - 12.2020

No Degree - Medical Administrative Assistant

Everest University

Bachelor of Science - Religious Studies

Canterbury University
Namora Thompson