Namshitu Ronald
Summary
Customer-focused Waitress experienced in enhancing dining experiences through effective communication and attention to detail. Delivered exceptional service and maintained food safety compliance while collaborating with kitchen staff for timely service. Committed to creating positive dining experiences through teamwork and proactive problem-solving.
Overview
3
3
years of professional experience
Work History
Waitress
Jonny Lee
Frisco, Texas
09.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders from patrons efficiently.
- Greeted customers, answered questions, and recommended specials to enhance dining experience.
- Engaged with customers to verify satisfaction with meals and provide assistance as needed. with customers throughout meal service to ensure satisfaction.
- Checked with guests to gather feedback on food served, address issues, and ensure timely refills.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables during peak hours.
- Prepared checks accurately and processed payments promptly.
- Processed payments accurately using cash registers or POS systems.
- Provided accurate change for cash transactions using a cash register system.
- Served alcoholic beverages responsibly in accordance with state laws.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Waitress
Rafael
Plano, Texas
08.2023 - 09.2024
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders from patrons efficiently.
- Assisted in training new staff on restaurant procedures and service standards.
Education
Rosmin Secondary School
Dar Es Salaam, TanzaniaSkills
- Order taking
- Food safety
- Customer feedback
- Cash handling
- Menu knowledge
- Food safety standards
- Payment processing
- Team collaboration
- Effective communication
- Attention to detail
- Food handling safety
- Order accuracy
- Food running
- Supply restocking
Timeline
Waitress
Jonny Lee
09.2024 - Current
Waitress
Rafael
08.2023 - 09.2024
Rosmin Secondary School