Work Preference
Summary
Overview
Work History
Skills
Accomplishments
Certification
Work Availability
Timeline
GeneralManager
Open To Work

Nan Batts

Shelbyville,TN

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

General ManagerRestaurant ManagerFront of House ManagerKitchen Manager

Work Type

Full TimePart TimeSeasonal Work

Location Preference

On-SiteRemote
Location: Shelbyville, TN, USMurfreesboro, TN
Open to relocation: No

Salary Range

$50000/yr - $100000/yr

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k match

Summary

I am a tenured General Manger of 15 years with a proven track recored of consistent sales increase of 20% or more, low crew turnover rate, consistent high scores on health inspections and internal audit inspections with a score of no less than 90%, and customer satifaction driven.

Dynamic with the team implementing empathy and compassion in order to help promote a cohesive team that strives to ensure customer and product satisfaction.

Proven to be dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience
1
1
Certification

Work History

General Manager

Wendys of Bowling Green
08.2016 - 04.2025
  • Directed daily operations to enhance service quality and customer satisfaction.
  • Implemented training programs to develop staff skills and improve team performance.
  • Cultivated a positive work environment, promoting teamwork and employee engagement initiatives.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development.
  • Maintained efficient scheduling practices to ensure staffing levels during peak business hours.
  • All daily, weekly, monthly, and yearly aspects of business.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations for immediate remedy and team coaching
  • Tracked daily sales transactions and invoices for accurate information to increase bottom line revenue
  • Assisted in implementation of new menus to offer variety and options to customers.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Restaurant Manager

Taco Bell
09.2008 - 06.2016
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Trained and mentored staff on customer service excellence and food safety protocols.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
  • Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
  • Maximized quality assurance by completing frequent line checks.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Daily,Monthly, Yearly actives- schedules, product orders, maintain controllable, scheduled building and equipment cleaning,interviews and staffing


Skills

  • Leadership and team building
  • Operations management
  • Training and coaching
  • Customer relations
  • Staff training/development
  • P&L management
  • Consistently meet goals
  • Cost analysis and savings

Accomplishments

Continuous Health inspection scores of 96% and above

85% and above on all internal operational inspections.

Proven record of sales increase of 20% with a year, 10% within 6 months at different locations for each brand.

Met all goals to receive bonus for team and self 11 months of the 12 for 10 consecutive years

Certification

Servsafe certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Manager

Wendys of Bowling Green
08.2016 - 04.2025

Restaurant Manager

Taco Bell
09.2008 - 06.2016
Nan Batts