Nan Pyae Thawdar
New York,NY
Summary
Results-driven retail sales professional with 8+ years of experience in high-volume, fast-paced environments, known for delivering outstanding customer service and creating welcoming, personalized shopping experiences. Skilled in understanding customer needs, offering tailored styling recommendations, and building strong relationships that lead to repeat business and long-term loyalty. Reliable, adaptable, and a strong team player who enjoys helping customers feel confident in their purchases while contributing to overall sales success.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Medical Office
Financial District
01.2026 - Current
- Client Relations : Manage a high volume of calls, inquiries and emails, providing clear, professional and helpful information to every patient.
- Scheduling & Logistics : Organize daily appointments and manage calendars to make sure the office runs on time.
- Records Management : Handle digital files and sensitive data with total accuracy in a fast-paced environment.
- Data Security : Handle sensitive patient records carefully to maintain HIPAA compliance and total data privacy.
Co-Founder
Shwe Ah Sinn Garment
06.2023 - Current
- Co-founded and developed a garment business, overseeing product development from concept to final production
- Direct design selection based on market trends and customer preferences to create commercially
- Manage day-to-day business operations including sales, inventory, and order fulfillment
- Develop pricing strategies to balance profitability with competitive market positioning
- Coordinate production schedules and quality control to maintain brand standards
- Conduct customer consultations to understand preferences and provide tailored garment recommendations and customization options
- Monitor sales performance and adjust product offerings to align with customer demand and market trends
Sales Associate (Seasonal)
Coach
New York
11.2025 - 01.2026
- Drove $40k+ in monthly sales, contributing 11.5% of total store revenue
- Increased average transaction value by recommending add-on products through cross-selling
- Partnered with team members to achieve daily sales targets and exceed monthly store goals during high-traffic periods
- Consistently met and exceeded daily sales goals
- Maintained strong product knowledge through Coach Journey to educate customers on materials, craftsmanship, and current collections
- Processed customer transactions accurately using POS systems while handling cash, credit, and digital payments
- Proactively learned clienteling strategies through supervisor-led training beyond seasonal role requirements
- Created a warm and welcoming store environment by providing personalized styling advice and monogramming services, encouraging repeat business and enhancing the overall shopping experience
- Facilitated remote purchases using Pay by Link to provide a convenient and secure payment option for customers
Sales Associate, Cashier, General Manager
Shwe Ah Sinn Fabrics
05.2016 - 06.2024
- Recommended fabric designs and colors based on customer preferences
- Served 100+ customers daily in a fast-paced retail environment
- Assisted customers choosing and relocating items in the store department
- Handled customer complaints efficiently both in person and on phone calls
- Optimized day-to-day operation to enhance daily profits
- Proficient in operating cash registers, processing payments, and handling cash, with zero discrepancies or errors
- Trained team members to be effective in their own roles and develop their skills
- Formulated and implemented long-term marketing strategies
Education
Bachelor of Laws (LL.B) -
Mandalay University
Myanmar11.2023
Skills
- Customer Engagement & Relationship Building
- Cross-selling techniques
- Team Collaboration & Communication
- Microsoft Word
- Consultative Selling & Upselling
- Microsoft Excel
- Point of Sale(POS) systems & Cash handling
- Microsoft Powerpoint
LANGUAGES
Burmese
Chinese (Mandarin)
English
Korean
Timeline
Administrative Assistant
Medical Office
01.2026 - Current
Sales Associate (Seasonal)
Coach
11.2025 - 01.2026
Co-Founder
Shwe Ah Sinn Garment
06.2023 - Current
Sales Associate, Cashier, General Manager
Shwe Ah Sinn Fabrics
05.2016 - 06.2024
Bachelor of Laws (LL.B) -
Mandalay University