Nan Srinivasan
Princeton
Summary
Professional technical communicator with comprehensive experience in producing clear, concise, and accurate documentation. Experienced with leading cross-functional teams to produce technical documentation with focus on team collaboration and achieving results. Adaptable and dependable, excelling in fast-paced environments and aligning with evolving project requirements. Proven track record of fostering teamwork and ensuring project alignment with organizational goals.
Overview
27
27
years of professional experience
Work History
Lead Technical Writer
Hologic Inc
08.2023 - Current
- Documentation lead for the launch of a new products such as the flagship mammography device that will benefit patients, mammography technicians, and radiologists
- These include all aspects of documentation for the medical device, from safety/warning labels, Instructions for Use, Site Planning Guide, Installation and Service Documentation
- Program Manage a team of writers on projects related to “on market” products
- Work with key personnel to expand knowledge and understanding of how to perform and troubleshoot instrumentation, assays, software, etc., to develop and improve content
- Lead collaborative review sessions and cross-functional team Label Design Review
- Led process improvement changes to help improve time and efficiency of documentation objects
- Mentored junior technical writers, fostering professional growth through knowledge sharing and skill development opportunities.
- Liaise with the international/translation Labeling Coordinator on project translation requirements for global markets.
Senior Technical Writer
UL Solutions
08.2015 - Current
- Integral member of the Product Management team with experience in aligning the documentation requirements with the product release cycles in an Agile environment
- Managed two documentation products: (1) a leading Learning Management System (LMS) geared toward the life sciences industry and (2) a Content Development Tool
- Good understanding of the product management process, roadmaps, writing user stories, and working with UX/UI designers and the Software Development Life Cycle (SDLC) process
- Develop detailed Release Guides, System Admin Guides, Implementation Guides, and Release Blogs
- Project management of the documentation release timelines
- Perform end-to-end testing of the features and functions to document the user journey
- Be an advocate for usability and user experience of a feature/function
- Liaise with the Professional Services and Client Services teams to document Implementation and Configuration guidelines, FAQs, Best Practices, and Job Aids
- Manage the translation of user documentation into various languages
Principal Technical Writer
SICPA Product Security LLC
01.2009 - 03.2015
- Manage technical documentation (hardware and software) for the core products in the Integrated Security Solutions market for tax stamps in North and South America, Malaysia, and Europe
- Create user guide, installation and service manuals to provide detailed FRU (Field Replacement Units) instructions for field technicians
- Evaluate UI design and terminology for consistency and standardization
- Coordinate translation activities with vendors and ensure timely delivery of documents
- Mentor a team of writers
Technical Writer
World Health Organization
01.2008 - 01.2008
- Develop standard operating procedures to manage the organization-wide implementation of a new financial software application
Instructional Designer/Trainer
The Integrity Group
01.2007 - 01.2008
- Design and develop training courses and student guides for a financial application system
- Train end-users at the customer sites
Senior Technical Writer
Sun Microsystems
09.2000 - 01.2007
- Develop end-user hardware and software documentation for storage library systems
- Develop online help systems
- Develop e-learning courses
- Advise the engineering group on User Interface Design for guided installation and monitoring programs
Senior Technical Writer
Hyperion Software
11.1997 - 04.2000
- Develop online help systems using Robohelp and printed / online documentation such as user guides, administration guides, release notes, and installation instructions
- Maintain Application Program Interface (API) guides
Education
Bachelor of Science - Bio Chemistry
Skills
- Writing hardware and software user documentation
- Written communication
- Verbal communication
- Working with cross-functional teams
- Working with multi-cultural teams
- Writing Installation guides
- Writing configuration guides
- Writing service manuals
- Project management
- Managing multiple projects
- Managing timelines
- User Interface (UI) design
- Product management
- Leadership
- Influencing process improvements
- Influencing product improvements
Awardsandachievements
- STC Excellence Award for Technical Publication
- STC Merit awards for Technical Publication and Online help
Volunteer Experience
- Foodservice help at the Trenton Soup Kitchen
- Meals-on-Wheels
- A place of worship
- Safety Advisor First Tech Challenge (FTC)
- Judge/Mentor for First Lego League (FLL)
Personalhobby
Podcast Host/Writer/Producer to pursue a personal interest in storytelling. The Podcast involves scouting for guests, researching topics for episodes, writing scripts, interviewing guests, recording, editing, and releasing it on various platforms.
Timeline
Lead Technical Writer - Hologic Inc
08.2023 - Current
Senior Technical Writer - UL Solutions
08.2015 - Current
Principal Technical Writer - SICPA Product Security LLC
01.2009 - 03.2015
Technical Writer - World Health Organization
01.2008 - 01.2008
Instructional Designer/Trainer - The Integrity Group
01.2007 - 01.2008
Senior Technical Writer - Sun Microsystems
09.2000 - 01.2007
Senior Technical Writer - Hyperion Software
11.1997 - 04.2000
Bangalore University - Bachelor of Science, Bio Chemistry
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