Nan Wai
Hampton Inn & Suites-Clearwater Mckibbon Hospitality
Palm Harbor,FL
2
Languages
2027
years of professional experience
Work History
Executive Housekeeper
- Supervised daily housekeeping operations to ensure cleanliness and upkeep of guest rooms and common areas.
- Trained and mentored staff in effective cleaning techniques and safety protocols.
- Implemented inventory management systems for linen and cleaning supplies, optimizing resource allocation.
- Collaborated with maintenance team to address facility issues promptly, enhancing guest satisfaction.
Executive Housekeeping Manager
3 Years 3 Months- Supervised daily operations of housekeeping department to ensure cleanliness and guest satisfaction.
- Developed training programs for staff, enhancing productivity and service quality.
- Implemented efficient inventory management systems to control supplies and reduce waste.
- Coordinated with maintenance team to address issues promptly, ensuring seamless guest experiences.
Head Housekeeper
1 Year 6 Months- Supervised daily housekeeping operations, ensuring adherence to quality standards.
- Trained and mentored housekeeping staff on cleaning protocols and safety procedures.
- Implemented inventory management system for housekeeping supplies, optimizing resource allocation.
- Conducted regular inspections to maintain high cleanliness standards across facilities.
Assistant Head Housekeeper
4 Years- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
- Conducted quality inspections of guest rooms and common areas, addressing issues proactively.
Supervisor
3 Years 9 Months- Supervised daily operations, ensuring adherence to service standards and guest satisfaction.
- Mentored team members on customer service protocols and operational procedures.
- Implemented training programs, enhancing staff performance and engagement.
- Coordinated scheduling and staffing to optimize resource allocation during peak periods.
Education
ACCA Accounting Level-II - Accounting
Diploma of Hotel Management - Hotel Management
Bachelor of Arts
Skills
Computer - (Ms Office)
Task delegation
Inventory control
Staff scheduling
Health and safety regulations
Housekeeping
Staff training and development
Chemical handling
Staff management
Maintenance scheduling
Waste management
Quality assurance
Policy enforcement
Recruiting and interviewing
Cost control
Eco-friendly practices
Time management expert
Expense tracking
Organized leadership
Laundry operations
Room inspection
Laundry oversight
Scheduling expertise
Evaluating
Housekeeping management
Equipment disinfection
Floor vacuuming
Teamwork
Teamwork and collaboration
Multitasking and prioritizing
Additional Information
References: Avaliable upon request
Languages
English
Professional Working
Spanish
Limited Working
Timeline
Executive Housekeeping Manager
Hilton Garden Inn Hotel
03.2018 - 06.2021Read More
Head Housekeeper
WGC Ltd
05.2016 - 11.2017Read More
Assistant Head Housekeeper
Valor Hospitality Partners
06.2012 - 06.2016Read More
Supervisor
Crowne Plaza IHG Hotels & Resorts
09.2009 - 06.2013Read More
Executive Housekeeper
Hampton Inn & Suites-Clearwater Mckibbon Hospitality
2021 - 07.2026Read More
Solihull College
ACCA Accounting Level-II from Accounting
Read More
Presidency College of Hotel Management
Diploma of Hotel Management from Hotel Management
Read More
University Of East Yangon
Bachelor of Arts
Read More