Nana Aidoo
Tampa
Summary
Proactive leader skilled in team supervision, effective communication, and problem resolution. Successfully trained new employees and maintained inventory levels to enhance operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Kitchen Staff Member
Stoney Brook Grille
Bridgewater
06.2025 - 09.2025
- Maintained cleanliness of kitchen equipment and work areas daily.
- Organized inventory, restocking supplies as needed throughout shifts.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of work areas throughout shift.
- Cleaned and sanitized frequently to maintain health code standards.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Performed other related duties as assigned by supervisor.
Associate
Burlington
Bridgewater
03.2024 - 08.2024
- Assisted customers with product selection and inquiries.
- Processed transactions efficiently at checkout stations.
- Organized merchandise displays to enhance store presentation.
- Collaborated with team members to ensure smooth operations.
- Resolved customer complaints and provided effective solutions.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
Shift Leader
Smoothie King
Bridgewater
09.2022 - 03.2024
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on smoothie preparation and customer service standards.
- Managed inventory levels and organized stock to maintain product availability.
- Ensured cleanliness and organization of the workspace for food safety compliance.
- Handled customer inquiries and resolved complaints with a positive attitude.
- Operated point-of-sale system for accurate order processing and cash handling.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Education
Bachelor of Science -
The University of Tampa
Tampa, FL05-2028
High School Diploma -
Bridgewater Raritan High School
Bridgewater, NJ06-2024
Skills
- Customer service
- Team leadership
- Inventory management
- Cash handling
- Effective communication
- Problem resolution
- Time management
- Organization and cleanliness
- Food safety compliance
Languages
English
Native/ Bilingual
Twi
Native/ Bilingual
Timeline
Kitchen Staff Member
Stoney Brook Grille
06.2025 - 09.2025
Associate
Burlington
03.2024 - 08.2024
Shift Leader
Smoothie King
09.2022 - 03.2024
Bachelor of Science -
The University of Tampa
High School Diploma -
Bridgewater Raritan High School