Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nana Ama S. Boateng

Summary

Dynamic HR & Staff Accountant with proven expertise at Action in Community through Service, excelling in benefits administration and recruitment. Recognized for exceptional organizational skills and attention to detail, I effectively managed employee onboarding and payroll processing, ensuring seamless operations and compliance. Committed to fostering a collaborative work environment and enhancing team performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HR & Staff Accountant

Action in Community through Service
07.2023 - 01.2024
  • Post approved HR recruiting requisitions.
  • Prepare letters for approval and monitor status to ensure they are properly processed and returned.
  • Process hiring in ADP, including processing preliminary background check.
  • Run I-9/E-verification, collect hiring documents, and save them to employees’ personnel files in ADP.
  • Assist in the daily administration of benefits and wellness programs (medical, dental, vision, disability, group life, retirement and COBRA), eligibility, billing, data entry, and leaves or absence tracking.
  • Perform monthly benefits program reconciliations, interfacing with billing offices as necessary for reconciliations.
  • Assist in the annual benefit enrollment process.
  • Update employee’s profiles upon termination.
  • Perform other duties as assigned by senior staff.

Director of Operations

Crème De La Crème
07.2021 - 01.2024
  • Post approved HR recruiting requisitions.
  • Prepare letters for approval and monitor status to ensure they are properly processed and returned.
  • Offer Orientations.
  • Process hiring in Workday and ADP including processing preliminary background check.
  • Run I-9/E-verification, collect hiring documents, and save them to employees’ personnel files in Workday & ADP.
  • Executed daily administration of benefits and wellness programs (medical, dental, vision, disability, group life, retirement and COBRA), eligibility, billing, data entry, and leaves or absence tracking.
  • Facilitated annual benefit enrollment process.
  • Functional knowledge in Employment Law and Fair Labor Standards Act (FLSA).
  • Update employee’s profiles upon termination.
  • Perform other duties as assigned by senior staff.
  • Operation and maintenance of the ProCare system, including all new and existing family and employee set up, maintenance, and management.
  • Evaluate, compile, verify accuracy and distribute all parents billing.
  • Collect and record all tuition, fee payments, and bank deposits updating daily.
  • Addresses all parent concerns on financial matters.
  • Sustain Account Receivables at $0.
  • Consistently charge late fees to accounts that are past due.
  • Pursue, track and collect all aging account receivables.
  • Prepare and submit bank deposit report weekly.
  • Maintain petty cash and check book register weekly.
  • Temporarily assume duties of any vacant position as necessary or directed by supervisor.
  • Assist with facility tours and guide families through the enrollment process.
  • Tabulate, organize and deliver Month-End reports to Team Support Center on required date.
  • Supply Team Support Center with family disenrollment refund check requests weekly.
  • Prepare all staff payroll on ADP Workforce and manage employee leave request.
  • Prepare and submit invoices weekly.
  • Circulate all Team Member memos.
  • All other duties assigned by the Executive Director.

Human Resource/ Administrative Assistant

McOttley Money Lending
09.2014 - 07.2018
  • Collate, Sort Resume and arrange for interviews for selected applicant.
  • Organize Monthly Performance with the support of my supervisor.
  • Orienting New Employees on Operational and Administrative procedures of the organization.
  • Ensure Service people required by the organization are posted on time.
  • Responsible for record management such as employee data management, leave schedule management and staff attendance management.
  • Responsible for Talent hunt in the universities which seeks to identify at least one exceptional student in the Business School faculty.
  • Ensure all office facilities are well maintained.
  • Responsible for Procurement of Office stationaries and Toiletries.

Education

SHRM-CP

Society For Human Resource Mgt
02-2025

Bachelor of Science - Human Resource Management

Skills

  • Organizational skills
  • Time management
  • Customer service orientation
  • Communication skills
  • Attention to detail
  • Ability to work under pressure
  • Microsoft Office proficiency
  • Adaptability
  • Technology learning
  • Team collaboration
  • Experience with ADP
  • Employee training and development
  • Benefits administration
  • Recruitment and onboarding
  • Data entry and payroll processing
  • Conflict resolution

Certification

Society for Human Resource Management - Certified Professional

Timeline

HR & Staff Accountant

Action in Community through Service
07.2023 - 01.2024

Director of Operations

Crème De La Crème
07.2021 - 01.2024

Human Resource/ Administrative Assistant

McOttley Money Lending
09.2014 - 07.2018

SHRM-CP

Society For Human Resource Mgt

Bachelor of Science - Human Resource Management

Nana Ama S. Boateng