Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

NANA ASAMOAH

Akron

Summary

I am a mature, positive and hardworking individual, who always strives to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with the responsibilities and challenges. A fast learner, good computer skills, good communication and service support skills, patient and efficient in difficult situations and willingness to learn more.

Overview

9
9
years of professional experience

Work History

Lead Student Manager

Kent State Dining Services
Kent, OH
03.2025 - Current
  • Oversee daily dining service operations (opening/closing duties, station setup).
  • Monitor food preparation, presentation, and station cleanliness.
  • Ensure all work follows health, safety, and sanitation guidelines.
  • Assist with scheduling and hiring of student service workers and student managers

IT support officer

ESG Partners
Lashibi Tema West, Accra
11.2023 - Current
  • Providing appropriate administrative assistance for effective and timely delivery of technical support for all users to ensure high user productivity
  • Monitor both Local and International Conferences
  • Providing first aid technical assistance to computer users
  • Monitor servers to ensure smooth data traffic
  • Update website with any new projects in process or completion
  • Design transparency reports based on data and reports made by analysts and consultants in ESG
  • ESGPARTNERS has been offering Environment and Social Safeguards consultancy services for clients in Africa. It was established to meet the increasing demands of client needs and to address holistically, the multifaceted issues linking to Environment, Social and Governance (ESG) and sustainability needs of medium and large companies from all sectors.

Freelancer

Ultimate BattleGG
Accra, Ghana
10.2022 - 08.2024
  • Boosted online presence: Grew Ultimate Battle's

YouTube subscribers from 0 to 60,000 and social media following to 1300.

  • Designed compelling visuals: Created social media

flyers, thumbnails, videos, and other graphics to

enhance brand identity.

• Implemented effective content strategy: Developed

and executed a content strategy that engaged the

target audience and drove growth.

  • Demonstrated graphic design expertise: Proficiently

used design software to create high-quality content

that aligned with brand guidelines (videos and still

photos

Assistant IT technician

Ghana Standard Authorities(GSA)
Legon Shiashe rd
08.2022 - 09.2023
  • Providing appropriate administrative assistance for effective and timely delivery of technical support for all users to ensure high user productivity at GSA
  • Monitor both Local and International Conferences
  • Providing first aid technical assistance to computer users to promote productivity
  • Assisted in the tracing of both data and call cables
  • The GSA a Government of Ghana agency responsible for the maintenance of acceptable standards for product and services and sound management practices in industries and public institutions in Ghana.

IT support intern

ESG Partners
Lashibi Tema West, Accra
05.2018 - 08.2018
  • Assisting in blood testing and sample recording
  • Quantity measurement of chemical elements

Intern

Noguchi Medical Research Institute
Legon, Accra
06.2017 - 07.2017
  • Providing first aid technical assistance to computer users to promote labour productivity
  • Assisting with data entry and analysis
  • First respondent to client's call (HELP DESK)
  • Preparing of meetings both face-to-face and online
  • Assisting in blood testing and sample recording
  • Quantity measurement of chemical elements
  • The Noguchi Memorial Institute for Medical Research is a semi-autonomous institute of the University of Ghana located in the Ghanaian capital, Accra. It is the premiere biomedical research center in the country.

Education

Master of Science - Information Technology

Wisconsin International University College
North Legon, Ghana
05-2022

West African Senior School Certificate - science

Golden Sunbeam Montessori
07.2018

International General Certificate of Secondary Education - science

Penfield High School
07.2017

Foundations of Cyber Security - Managing Risks

Google Certificate
08.2023

Master of Science - Emerging Media And Technolgy

Kent State University
Kent, Ohio, OH
12-2026

Skills

  • Effective communication skills
  • Customer service experience
  • Troubleshooting skills
  • Analytical skills
  • Microsoft Office Suite
  • Networking knowledge (TCP/IP, WAN, LAN)
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe After Effects
  • Figma
  • Linux

Timeline

Lead Student Manager

Kent State Dining Services
03.2025 - Current

IT support officer

ESG Partners
11.2023 - Current

Freelancer

Ultimate BattleGG
10.2022 - 08.2024

Assistant IT technician

Ghana Standard Authorities(GSA)
08.2022 - 09.2023

IT support intern

ESG Partners
05.2018 - 08.2018

Intern

Noguchi Medical Research Institute
06.2017 - 07.2017

West African Senior School Certificate - science

Golden Sunbeam Montessori

International General Certificate of Secondary Education - science

Penfield High School

Foundations of Cyber Security - Managing Risks

Google Certificate

Master of Science - Information Technology

Wisconsin International University College

Master of Science - Emerging Media And Technolgy

Kent State University