Overview
Work History
Timeline
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Nana Bagdagulyants

Brooklyn,NY

Overview

6
6
years of professional experience

Work History

Key Account Manager

Alliance Cargo Express, Inc.
Jamaica, USA
03.2022 - Current
  • As a Key Account Manager, I focus on building and nurturing relationships with key clients, primarily in Central Asia, the Middle East, and Europe
  • Client Management: Handling key accounts to ensure satisfaction and retention through tailored solutions
  • Rate Negotiation: Engaging in negotiations with airlines to secure competitive rates and optimize route planning
  • Market Development: Identifying opportunities for growth and expansion within targeted markets
  • Sales Strategy: Leading inside and outside sales efforts to drive revenue and enhance market presence
  • Industry Representation: Representing the company at logistical events and exhibitions, promoting our services and building industry connections

Logistics Specialist

Alliance Cargo Express, Inc.
Jamaica, USA
02.2021 - 03.2022
  • In my role as a Logistics Specialist, I provided critical support to customers exporting goods via air freight
  • Customer Support: Offered full support to clients in the export process, ensuring compliance with regulations
  • Regulatory Communication: Coordinated with shippers, airlines, and trucking providers to meet TSA, Department of Commerce, and U.S
  • Customs regulations
  • Export Documentation: Managed export paperwork, including Airwaybills, Commercial Invoices, Packing Lists, Bills of Lading and Export Declarations (EAS Filing), ensuring accuracy and compliance
  • Cargowise Proficiency: Utilized Cargowise software for efficient cargo management and booking with airlines and trucking providers

Director of Operations

ACE Trans Inc.
Staten Island, USA
01.2019 - 02.2021
  • As the Director of Operations at ACE Trans Inc., I was responsible for overseeing all aspects of our commercial vehicle fleet operations
  • Fleet Oversight: Managed daily operations for the fleet, ensuring efficiency and compliance with industry regulations
  • Project Leadership: Led the successful delivery of projects by effectively coordinating resources, including employees, brokers, and vendors
  • Safety Compliance: Maintained a thorough understanding of safety requirements in the trucking industry, implementing best practices to enhance safety standards
  • Team Coaching: Instructed and guided employees in their daily tasks, fostering a culture of accountability and continuous improvement
  • Policy Communication: Ensured that operating procedures, regulations, and policies were effectively communicated and applied throughout the organization
  • Recruitment and Training: Conducted interviews and managed the hiring and training of new personnel to build a skilled and motivated workforce
  • Claims Resolution: Handled claims filed against the company, ensuring fair and efficient resolutions while maintaining client trust

Timeline

Key Account Manager

Alliance Cargo Express, Inc.
03.2022 - Current

Logistics Specialist

Alliance Cargo Express, Inc.
02.2021 - 03.2022

Director of Operations

ACE Trans Inc.
01.2019 - 02.2021
Nana Bagdagulyants