NANA BUANYA
Elkridge,MD
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
COMPLIANCE AND RISK MANAGER
RapidLink Microfinance Limited
Accra, Ghana
01.2023 - 05.2024
- Designed and established staff training programs to enhance knowledge of risk management processes and industry best practices.
- Assessed and analyzed potential risk management issues.
- Conducted regular assessments of current systems, processes, and procedures to mitigate potential risks.
- Developed and maintained risk database, ensuring comprehensive coverage of identified risks and corresponding mitigation plans.
GENERAL MANAGER
Rapid Link Microfinance Limited
Accra, Ghana
05.2017 - 01.2023
- Executed effective strategies that led to improved efficiency, decreased costs, and enhanced customer satisfaction.
- Consistently upheld high service delivery standards by promptly addressing and resolving customer complaints.
- Performed comprehensive analysis of the market to identify prevailing industry trends, prospective growth opportunities, and potential risks.
- Ensured the accuracy of financial records by performing regular internal control audits.
BUSINESS ANALYST
Essence Derma Care
Accra, Ghana
10.2015 - 05.2017
- Assisted in developing training materials for internal staff on new products or services.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Managed comprehensive project tasks, guaranteeing timely achievement of goals.
OPERATIONS MANAGER
Latter-House Microfinance
Accra, Ghana
03.2013 - 10.2015
- Analyzed data from daily reports to identify trends in production performance metrics.
- Developed and implemented operational procedures to ensure quality standards are met.
- Streamlined operations, boosted team output, and elevated the level of customer service.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
PROJECT MANAGER
The Institute of Economic Affairs
Accra, Ghana
03.2012 - 04.2013
- Drafted, coordinated, monitored and evaluated the inauguration and subsequent activities of the National and 10 Regional Enforcement Bodies for the 2012 Political Parties Code Conduct.
- Developed and implemented project management plans to ensure successful delivery of projects.
- Organized and facilitated project team meetings, workshops, and other events to review progress against objectives.
- Produced thorough, accurate and timely reports of project activities.
TELLER
Capital One Bank
Maryland, U.S.
11.2010 - 07.2011
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Cross-sold additional bank products when applicable to meet customer needs.
COMPUTER LABORATORY ASSISTANT
University of Maryland University College
Maryland, U.S.
11.2009 - 11.2010
- Assisted with troubleshooting computer hardware and software issues.
- Conducted routine checks of system performance to identify potential problems or areas needing improvement.
- Instructed students on the use of various applications, such as word processing, spreadsheets, databases and presentation software.
RESEARCH ASSISTANT
Center for Democratic Development
Accra, Ghana
03.2008 - 04.2008
- Generated original correspondence and reports using strong writing skills
- Collaborated with team members to produce and publish a detailed report on Teacher Absenteeism in Asante Akyim North District
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
SALES AND MARKETING MANAGER
Rehab Medic Ventures
Accra, Ghana
12.2006 - 02.2008
- Created and distributed promotional materials to increase brand awareness.
- Implemented effective pricing strategies according to industry trends and customer segmentation criteria.
- Organized events such as conferences, exhibitions, seminars. to promote products and services.
TRAINEE OFFICE MANAGER
Fiesta Royale Hotel
Accra, Ghana
02.2006 - 12.2006
- Participated in brainstorming sessions to generate ideas for marketing campaigns.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Identified needs of customers promptly and efficiently.
Education
Master of Science Management: Financial Management Specialization -
University of Maryland University College
Maryland, U.S.05.2010
BA Social Science (Economics & Geography) -
University of Cape Coast
Central Region, Ghana06.2005
Skills
- Written Communication
- Effective Communication
- Attention to Detail
- Analytical Skills
- Problem-solving aptitude
- Adaptability and Flexibility
- Time Management
- Data Analysis
- Portfolio Management
- Internal Controls
- Stress testing
- Risk Mitigation
- Risk mitigation strategies
- Business continuity planning
- Sales expertise
- Cash handling experience
References
- Opoku Maboah, Chief Revenue Officer at Ghana Revenue Authority, Accra-Ghana, 233 24426675, pkmaboah@yahoo.com
- Dr. Michael Ofori-Mensah, Policy Analyst at The Institute of Economic Affairs, P.O. Box OS 1936, Christianburg, Accra-Ghana
Timeline
COMPLIANCE AND RISK MANAGER
RapidLink Microfinance Limited
01.2023 - 05.2024
GENERAL MANAGER
Rapid Link Microfinance Limited
05.2017 - 01.2023
BUSINESS ANALYST
Essence Derma Care
10.2015 - 05.2017
OPERATIONS MANAGER
Latter-House Microfinance
03.2013 - 10.2015
PROJECT MANAGER
The Institute of Economic Affairs
03.2012 - 04.2013
TELLER
Capital One Bank
11.2010 - 07.2011
COMPUTER LABORATORY ASSISTANT
University of Maryland University College
11.2009 - 11.2010
RESEARCH ASSISTANT
Center for Democratic Development
03.2008 - 04.2008
SALES AND MARKETING MANAGER
Rehab Medic Ventures
12.2006 - 02.2008
TRAINEE OFFICE MANAGER
Fiesta Royale Hotel
02.2006 - 12.2006
Master of Science Management: Financial Management Specialization -
University of Maryland University College
BA Social Science (Economics & Geography) -
University of Cape Coast
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