Highly motivated and organized professional with a strong desire to utilize a diverse range of transferable knowledge and skills. Proven ability to effectively manage multiple priorities with a positive and enthusiastic attitude. Dedicated to collaborating with teams to achieve shared goals and continuously improve care.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
Ascension Saint Joseph Hospital
2022.01 - Current
Assist in scheduling Oncology, Hematology and Infusion treatment office visits, answer phone calls and respond to inquiries from patients and referring providers.
Responsible for creating files and documents, maintaining Cancer Center workque lists and keeping organizational charts up to date.
Schedule and support preparation for meetings, conferences, REP lunches, programs and special events.
Assist management with special projects to complete all tasks by deadlines, such as completion of New Patient Packet for Cancer Center.
Manage electronic medical record (EMR) system to keep essential documents and information easily accessible and organized while complying with HIPPA policies.
Maintain office calendars to track important dates and deadlines for Radiation Oncology department.
Administrative Assistant
Lurie Children's Hospital
2021.07 - 2022.01
Provided support to seven physicians and their patients while attending to other administrative tasks.
Coordinated and scheduled complex visits involving Audiology and Otolaryngology departments.
Collaborated with Central Scheduling to assure patients' charts had update insurance, check if prior authorization is needed and approve of referral prior to scheduling.
Received clinical related messages, phone calls or voicemails and routed to appropriate care teams, such as Nurse Triage line.
Prepared and distributed monthly meeting reports and presentation materials utilizing Microsoft Word, Excel and/or PowerPoint.
Monitored and directed incoming mail and prepared outgoing mail.
Administrative Assistant
Loyola University Medical Center
2020.07 - 2021.07
Served as the first point of contact for new patients, current patients, referring physicians and the community.
Scheduled office meetings and patient appointments for seven departments within the hospital.
Answered multi-line phone system, routed calls, and delivered messages to staff and patients.
Managed phone and email correspondences and handled incoming and outgoing mail and faxes.
Built and maintained excellent patient relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Verified and updated patient identification, demographics and insurance coverage.
Order and stock supplies.
Diversity and Inclusion Intern
Loyola University Medical Center
2020.01 - 2020.05
Planned and implemented staff development and in-service training programs to enhance knowledge and skills, such as Unconscious Bias training.
Assisted in preparation of meetings and events with executive level managers.
Created and updated Excel spreadsheets and conducted research for the Diversity and Inclusion department projects with the use of PowerPoint.
Typed meeting agendas and reports, and sorted and filed documents.
Generated ideas and actions in response to changing situations in the workplace.
Collected, arranged, and input information into database system and organizational charts.
Education
MBA - Health Services Administration
Roosevelt University
Chicago, IL
05.2025
Bachelor of Science - Health Services Management
Western Illinois University
Macomb, IL
05.2020
Skills
Data Entry
Calendar Management
Microsoft Office
Administrative
Communication
Leadership
Problem Solving
Creativity
Time Management
Strong Work Ethic
Highly Enthusiastic
Timeline
Administrative Coordinator
Ascension Saint Joseph Hospital
2022.01 - Current
Administrative Assistant
Lurie Children's Hospital
2021.07 - 2022.01
Administrative Assistant
Loyola University Medical Center
2020.07 - 2021.07
Diversity and Inclusion Intern
Loyola University Medical Center
2020.01 - 2020.05
MBA - Health Services Administration
Roosevelt University
Bachelor of Science - Health Services Management
Western Illinois University
Similar Profiles
Erin HagstromErin Hagstrom
Volunteer at Ascension Saint Joseph HospitalVolunteer at Ascension Saint Joseph Hospital