Nana K. Sakyi
Hardware Asset Management Analyst
2341 Dulles Station Blvd, Apt 414 Herndon,VA
Summary
Dynamic individual with hands-on experience working for the past 3 months as the point person in HAM at VISA's largest Data Center. Despite being relatively new to the field, I have learned the job and successfully delivered even as we faced challenges -thanks to collaboration with a dynamic Team. I am dedicated to making sure OCE gets to 99.9% in Asset tagging and inventorying to meet VISA compliance. I will continue to seek guidance from experienced Managers and team members as I bring strong problem-solving skills and a proactive approach to new tasks. I am committed to making meaningful contributions and advancing VISA's mission of being the best provider of digital payments worldwide.
Overview
19
19
years of professional experience
4
4
Languages
Work History
Hardware Asset Management Analyst
VISA
03.2024 - Current
- Perform physical inventory of over 25,000 devices from servers, routers, switches, storage arrays and chassis at the OCE Data Center as well as Equinix POP site, OCE Admin building and GSOC centers - to ensure proper tracking of VISA assets from procurement to end of lifecycle in compliance with VISA procedures and Audit requirements
- Conduct daily updates for device installs, decoms, RMAs, moves in VISA's ITAM software - Eracent. Providing asset tags to ENET/ Hardware teams - essential collaboration
- Proficient with HAM tools and software - Nlyte/Ariba/Eracent
- Receive VISA equipment/Orders in Ariba and issue asset tags for OCE and other VISA locations, keeping Directors and various departments and relevant stakeholders informed
- Managed quarterly disposal of about 400 decommissioned devices and E-waste with help from Team members. A careful and meticulous process that involved obtaining approvals from Domain Owners / Managers, physically compiling and scanning the devices and meticulously overseeing the pickup process with VISA approved Vendor, tracking accuracy of COD
- Work closely with Dock Manager, Hardware and Network Install teams on a Daily basis to ensure incoming and outgoing equipment is securely tracked and processed.
- Improved asset Tag allocation by providing almost 1700 outstanding Asset Tags to the Tagging teams to catch up on backlog and bring OCE data center closer to compliance
Lead Consultant / Mailroom Admin
Fedex Office /VISA OCE
06.2022 - Current
- Vital member of our team at flagship location in Tyson’s corner leading us to top metrics in our district and region from Packing and sales growth to production
- Oversaw production, delivery, retail, inventory, shipping and quality control
- I led in new preferred client account acquisition
- Transferred to VISA OCE office in June 2023 to take over onsite parcel and mailroom services
- At VISA I streamlined flow of supplies and parts to Data center and Admin sections, Improved tracking and eliminated delays using parcel management software
- Also handle all of the Canon printers -paper and toner supply, inventory and part- ensuring timely maintenance/ service is done to ensure no interruptions to workflow of VISA employees
Team leader
Aldi Stores
07.2021 - 06.2022
- Specializing in merchandising- stocking, inventory, cashiering
- Enhanced the customer shopping experience working collaboratively with my team and providing exceptional customer service
Operator / Coordinator
Ophir Medical Transport
03.2021 - 06.2021
- Coordinate with Medicaid Brokers and ensure that Medicaid clients are safely transported to and from appointments with Providers
Freelance Writer • Content Creator • Audiobook narration
08.2015 - 03.2021
Member Services Supervisor
Lafayette Federal Credit
03.2012 - 10.2014
- Managed $200,000 cash and ATM vaults servicing downtown DC business and tourist district
Platform Supervisor & Relationship Banker
M&T / Provident Bank
04.2008 - 01.2011
- Managed a portfolio of 100 clients delivering excellent customer service; matching them with promotions, products and services tailored to the individual client
- Consistently met or exceeded quarterly goals and incentives
- Platform Supervisor -trained and supervised Tellers and CSRs
- Processed referrals and linked clients to investment/insurance/mortgage/business banking partners etc
- Handled disputed transactions and investigated suspicious claims / fraudulent activity
Assistant Manager
Nash’s Sports International Inc
01.2006 - 03.2008
- Recruited, trained supervised customer service and sales staff
- Managed inventory, ordered new merchandise, advised management to court and obtain new business with major manufacturers and suppliers
- Had oversight responsibilities for three retail outlets
Education
B.A. - Social Sciences
Kwame Nkrumah University of Science & Technology
Diplome Superieur D’Etudes Francaises - French Studies
Universite Cheikh Anta Diop de Dakar
IT Asset Management Certificate of Completion
Udemy
02-2024
Skills
- Asset Management
- Inventory
- Proficiency in the software and tools that VISA uses for IT Asset management :
- Ariba for receiving procured equipment for OCE and other sites
- Eracent - CMDB console for managing VISA assets from installs through retirement /disposal
- Nlyte - valuable tool for tracking devices in the data center
- Microsoft excel and Office applications
- Teamwork and Collaboration
- Multitasking
- Excellent writing & communication
- Adaptability and flexibility
- Problem Solving / Due diligence
Timeline
Hardware Asset Management Analyst
VISA
03.2024 - Current
Lead Consultant / Mailroom Admin
Fedex Office /VISA OCE
06.2022 - Current
Team leader
Aldi Stores
07.2021 - 06.2022
Operator / Coordinator
Ophir Medical Transport
03.2021 - 06.2021
Freelance Writer • Content Creator • Audiobook narration
08.2015 - 03.2021
Member Services Supervisor
Lafayette Federal Credit
03.2012 - 10.2014
Platform Supervisor & Relationship Banker
M&T / Provident Bank
04.2008 - 01.2011
Assistant Manager
Nash’s Sports International Inc
01.2006 - 03.2008
Diplome Superieur D’Etudes Francaises - French Studies
Universite Cheikh Anta Diop de Dakar
B.A. - Social Sciences
Kwame Nkrumah University of Science & Technology
IT Asset Management Certificate of Completion
Udemy
Similar Profiles
SHREYA DESHREYA DE
DIRECTOR OF ENGINEERING at VISADIRECTOR OF ENGINEERING at VISA
Gary GodbeeGary Godbee
Global Technology Sourcing, Senior Director at VisaGlobal Technology Sourcing, Senior Director at Visa
Karthikeyan KanagarajKarthikeyan Kanagaraj
Staff Software Engineer at VisaStaff Software Engineer at Visa
Michael J. GreenMichael J. Green
VICE PRESIDENT, GOVERNANCE, INVESTIGATIONS AND TRAINING at VISAVICE PRESIDENT, GOVERNANCE, INVESTIGATIONS AND TRAINING at VISA
Tatiana TchoutangTatiana Tchoutang
Sales Associate at CVS PharmacySales Associate at CVS Pharmacy