Nana Wiredu
Plainfield,NJ
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Journeys Shoe Store
08.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Intern
Shirley Katz
06.2021 - 08.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Boosted social media engagement through creative content creation.
Education
BBA - Finance
Western Connecticut State University
Danbury, CT05-2028
High School Diploma -
College Achieve Central Chartered School
North Plainfield, NJ07-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Fast learner
- Computer skills
- Team collaboration
- Attention to detail
- Microsoft Office Suite
Languages
English
Native or Bilingual
French
Elementary
Timeline
Sales Associate
Journeys Shoe Store
08.2023 - 03.2024
Intern
Shirley Katz
06.2021 - 08.2021
BBA - Finance
Western Connecticut State University
High School Diploma -
College Achieve Central Chartered School
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