Nana Adwoa Kyerewaa Anderson
Worcester,MA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Secretary
HSMC
07.2019 - Current
- Managed office documentation, ensuring accuracy and compliance with established protocols.
- Developed and maintained filing systems for efficient information retrieval and data management.
- Facilitate meetings by preparing agendas, taking minutes, and distributing relevant materials promptly.
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Respond to inquiries from callers seeking information.
- Provide clerical support to company employees by copying, faxing, and filing documents.
- Collaborate with department heads for seamless coordination of meetings, events, and projects.
- Maintain accurate records of company policies, procedures, and guidelines for easy reference by staff members.
- Answer multi-line phone system and enthusiastically greeted callers.
- Open and properly distributed incoming mail to promote quicker response to client inquiries.
Resident Instructor
The Evergreen Center
02.2019 - Current
- Collaborate with peers to create engaging lesson plans and instructional materials.
- Assist in classroom management and maintained a positive learning environment.
- Participate in training sessions to enhance teaching methodologies and techniques.
- Utilize educational technology tools to facilitate interactive learning experiences for students.
- Evaluate student progress through regular assessments, providing constructive feedback for continuous improvement.
- Engage with parents and guardians to communicate student achievements and challenges.
- Support assessment processes by providing feedback on student performance and progress.
Social Worker Technician
Department of Children and Family Services
02.2019 - 11.2023
- Facilitated support groups to promote mental health and community engagement.
- Coordinated referrals to external resources, enhancing service delivery efficiency.
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Supported clients' emotional and psychological well-being through provision of counseling and support groups.
- Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
- Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
Education
High School Diploma - Allied health
Weequahic high school
Newark, New Jersey01.2012
Associate of Science - undefined
Essex county college
Newark, New Jersey01.2016
Skills
- Excellent organizational and interpersonal skills
- Outstanding communication and computer skills
- Team oriented
- Flexible, upbeat attitude and immense leadership qualities
- Client service
- Detailed reporting
- Client rapport
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Secretary
HSMC
07.2019 - Current
Resident Instructor
The Evergreen Center
02.2019 - Current
Social Worker Technician
Department of Children and Family Services
02.2019 - 11.2023
Associate of Science - undefined
Essex county college
High School Diploma - Allied health
Weequahic high school
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