Nanccy Jesudasan
Dallas
Summary
Detail oriented and results driven communication professional with proven experience in project coordination, HR support, and social media strategy. Skilled in managing cross functional projects, developing impactful communication campaigns, and fostering team collaboration. Passionate about integrating creativity and structure to drive engagement, operational excellence, and organizational growth.
Overview
3
3
years of professional experience
Work History
HR Assistant (Entry-Level)
Amazon DAL2 Warehouse
06.2024 - Current
- Supported over 10 HR project timelines, employee onboarding, and compliance documentation to align with corporate policies and standards. Coordinate communication between HR, logistics, and management teams to ensure efficient workflow and strong employee relations. Assist in recruitment, training coordination, and engagement initiatives, contributing to a positive and productive workplace culture. Recognized for interpersonal communication and problem-solving skills, strengthening team morale, and retention rates. Supported recruitment efforts by screening resumes and scheduling interviews for potential candidates.
Social Media Manager (Freelance)
Maya’s Desi Boutique
01.2023 - Current
- Managed and curated content for client accounts, including Maya’s Desi Boutique professional instagram account, improving engagement and follower growth. Developed and executed platform-specific strategies using analytics and trends to increase reach and visibility. Measured and optimized campaign performance to achieve measurable growth in engagement and conversions. Curated over 30 different pieces of content according to analytics suitable for all social media platforms. Collaborated with cross-functional teams to align social media initiatives with marketing goals. Managed community interactions, fostering positive relationships with customers and influencers.
Picker
Amazon DAL2 Warehouse
06.2023 - 06.2024
- Accurately fulfilled customer orders, maintaining top-tier productivity and accuracy metrics. Collaborated with logistics and inventory teams to support efficient warehouse operations and order fulfillment.
- Assisted in training new pickers on proper picking techniques and equipment usage.
Service Learning Project Coordinator
River Legacy Nature Center
03.2023 - 04.2024
- Directed community driven Earth Day campaigns, increased event attendance by 15% through strategic marketing and audience segmentation. Conducted market research to identify communication preferences across demographics and developed tailored outreach content. Collaborated with the design team to produce accessible and visually engaging promotional materials.
Community Manager
Plaza Premium Group
02.2023 - 01.2024
- Led engagement initiatives and premium events that enhanced client satisfaction and long-term loyalty. Coordinated cross-departmental operations, optimized scheduling, and streamlined service processes to improve guest experience and team efficiency. Developed and executed communication plans to boost brand visibility and strengthen community partnerships. Trained and mentored staff in communication, conflict resolution, and customer service best practices, improving team productivity and service quality. Developed and implemented community engagement strategies to enhance customer satisfaction and loyalty. Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Public Relations Intern
ALS Association
06.2023 - 08.2023
- Designed and executed fundraising and awareness campaigns, exceeding participation goals across multiple platforms. Conducted audience analysis to refine messaging and engagement strategies for diverse communities. Maintained media contact lists, ensuring timely updates for effective communication strategies.
Receptionist
Plaza Premium Group
08.2022 - 02.2023
- Provided professional front-desk service, managing check-ins, reservations, and client communications with efficiency and warmth. Supported operational coordination and administrative functions, ensuring a high standard of service in a fast-paced hospitality setting. Maintained accurate records of guest inquiries and reservations using hotel management software. Streamlined appointment scheduling, improving overall operational efficiency within the team. Assisted in handling guest complaints, providing timely resolutions to enhance satisfaction. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Communication Studies - Communications
University of Texas At Arlington
Arlington, TX12-2024
Skills
- Project Management, Task prioritization, workflow optimization, resource coordination, scheduling, process improvement, cross-functional collaboration
- Communications & Public Relations, Strategic messaging, digital storytelling, stakeholder communication, content creation, event coordination, public speaking
- Human Resources Onboarding, training coordination, employee engagement, policy compliance, documentation, conflict resolution, confidentiality
- Technical & Organizational, Microsoft Office Suite, Google Workspace, Canva, social media analytics, project tracking, data reporting, multitasking, time management
Timeline
HR Assistant (Entry-Level)
Amazon DAL2 Warehouse
06.2024 - Current
Picker
Amazon DAL2 Warehouse
06.2023 - 06.2024
Public Relations Intern
ALS Association
06.2023 - 08.2023
Service Learning Project Coordinator
River Legacy Nature Center
03.2023 - 04.2024
Community Manager
Plaza Premium Group
02.2023 - 01.2024
Social Media Manager (Freelance)
Maya’s Desi Boutique
01.2023 - Current
Receptionist
Plaza Premium Group
08.2022 - 02.2023
Bachelor of Communication Studies - Communications
University of Texas At Arlington