Nanci Catalan
Ingleside,IL
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable team-oriented and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Human Resources Intern
Profile Products
06.2024 - Current
- Standardize and update all job descriptions, collaborating with SMEs and utilizing HR tools for consistency and accuracy.
- Conduct vendor research and gather information for an Employee Engagement Survey to enhance organizational insights.
- Contribute to HR Compliance activities and assist with policy updates.
Customer Service Cashier
Menards Inc. - Home Improvement
05.2022 - Current
- Resolve customer complaints and maintain a clean and tidy checkout area.
- Actively listen to customers, handle concerns quickly, and escalate major issues to the supervisor.
- Enable customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
Human Resources Intern
Consumers Credit Union
05.2023 - 08.2023
- Worked with the Talent Acquisition team to recruit candidates and assist with the onboarding
process. - Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted in developing strategies for improving employee engagement initiatives across
departments.
Education
Bachelor of Arts - Business Administration And Management
DePaul University
Chicago, IL03.2025
Associate of Arts - Business Administration And Management
College of Lake County
Grayslake, IL12.2022
Skills
- Verbal and Written Communication
- Customer Service Excellence
- Adaptable and Flexible
- Money Handling
- Organizational Skills
- Microsoft Office Suite
Timeline
Human Resources Intern
Profile Products
06.2024 - Current
Human Resources Intern
Consumers Credit Union
05.2023 - 08.2023
Customer Service Cashier
Menards Inc. - Home Improvement
05.2022 - Current
Bachelor of Arts - Business Administration And Management
DePaul University
Associate of Arts - Business Administration And Management
College of Lake County
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