Executive leader with expertise in budget management and strategic planning. Proven ability to enhance customer experiences and guide diverse teams to meet organizational objectives. Strong focus on results-driven initiatives and operational efficiency.
Overview
30
30
years of professional experience
Work History
Regional Vice President
Vestis Uniforms & Workplace Supplies
Philadelphia, Pennsylvania
07.2024 - 10.2025
Directed team of 14 general managers, fostering consistent communication and collaboration for overall business success.
Oversaw annual revenue of $211M by establishing budgets, tracking expenses, and pinpointing improvement opportunities.
Identified new talent to run six of thirteen Market Centers.
Concentrated on enhancing customer experience and satisfaction.
Vice President, Service & Customer Experience
Aramark / Vestis Uniform & Workplace Supplies
Philadelphia, Pennsylvania
04.2018 - 07.2024
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Exhibited strong leadership capabilities to energize employees and foster effective team dynamics.
Collaborated with senior management to develop strategic initiatives and long term goals.
Worked closely with senior leaders to spin off from Aramark to Vestis.
Sr. Director National Training & Development
Aramark Uniform & Career Apparel
Philadelphia, Pennsylvania
11.2014 - 04.2018
Assessed needs, and established comprehensive service organization onboarding and continuous training programs.
Established significant connections with cross-functional partners, facilitating collaboration and advancing mutual growth prospects.
Organized, executed, and led weekly and quarterly growth contests for service organization.
Spearheaded planning and execution of special events, such as Leadership Development Conference, District Manager University, Superstars Trip, and more.
General Manager
Aramark Uniform & Career Apparel
Cherry Hill, New Jersey
05.2013 - 11.2014
Transformed Market Center ranking from 87 of 87 to 16 of 87
Oversaw budget implementation for Market Center, employee evaluations, training initiatives, schedules, and Union Contract Negotiations.
Led diverse team, cultivating positive work environment and enhancing employee satisfaction.
Formulated and executed strategies to enhance sales and profitability.
Fostered strong connections with customers, vendors, and internal partners to promote sustained success and loyalty.
Group Manager
Aramark Uniform & Career Apparel
Philadelphia, Pennsylvania
07.2012 - 05.2013
Oversaw budget implementations and performance for 3 Market Centers generating $39M in annual revenue
Evaluated talent, cultivated growth opportunities, and identified top talent at 2 locations.
General Manager
Aramark Uniform & Career Apparel
Sylmar & Eugene, CA & OR
04.2004 - 05.2013
Directed operations at Eugene, Oregon for 12 months, generating $11M in annual revenue.
Enhanced service delivery and sales outcomes
Managed relocation of plant production from Eugene to Portland.
Led operations as General Manager at Sylmar, California for six years generating $21 million in annual revenue.
Received multiple awards during tenure, including Superstars, Promise Keeper, and Developing Talent.
Group Manager, Branch Manager & Assistant Manager
Enterprise Rent-A-Car
Sacramento , CA
07.1995 - 04.2004
Initiated career as Management Trainee, progressing through multiple roles over 10 years
Secured several promotions accompanied by enhanced responsibilities and volume.
Directed operations across 7 locations in South Sacramento as Area Manager, achieving #1 performance status for 3 consecutive years.
Enhanced employee development and promotion strategies, sales performance, and customer satisfaction.