Nanci Johnson
Vernon,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience. Organized and motivated employee eager to apply organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Line Lead
Tyson Foods Inc
Vernon, TX
10.2021 - Current
- Provided guidance to team members on safety protocols and quality standards.
- Led and influenced team members through actions and expectations to meet improvement goals.
- Directed workflow, monitored progress, and ensured deadlines were met.
- Created reports detailing productivity levels, inventory counts, absenteeism rates.
- Inspected finished products prior to shipment for compliance with quality control standards.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Used daily system logs to document production information, discussing issues with management.
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items.
- Classified defects from finished orders for record tracking and statistics.
- Ensured all production processes complied with company policies and procedures.
General Manager
Best Western Plus The Inn & Suites At Muskogee
Muskogee, Oklahoma
02.2015 - 10.2021
- Manage all activity of a 66 room hotel
- Oversee the daily functions and manage staff of 20 employees
- Review room inventory management to ensure maximization of room revenue.
- Ensure staff is trained to act according to compliance with company policies and procedures, ensuring compliance with applicable laws, regulations and industry standards.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, interviewed and hired qualified staff for open positions. Administered employee discipline through verbal and written warnings.
- Created schedules and monitored payroll to remain within budget.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Forecasted customer demand to set pricing.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assistant Manager
LaQuinta Inn & Suites
Muskogee, Oklahoma
03.2014 - 02.2015
- Responsible for all Front Desk related activities of a 69 room hotel
- Trained all new employees in following proper hotel procedures
- Assisted with accounting tasks: financial reports and payroll
- Supervised hotel staff and worked to resolve issues
- Prepared weekly employee schedules
- Established professional business relationships with corporate clients.
Education
Dental Assisting -
Community Care College
Skills
- Safety processes and regulations
- Performance Tracking
- Safety Procedures
- Team Training
- Deadline Management
- Coaching and Mentoring
- Workload prioritization
- Production Scheduling
- Assignment Delegation
- Production Logging
- Operational Excellence
- Cost Reduction
- Resource Allocation
- Preventive Maintenance
Timeline
Line Lead
Tyson Foods Inc
10.2021 - Current
General Manager
Best Western Plus The Inn & Suites At Muskogee
02.2015 - 10.2021
Assistant Manager
LaQuinta Inn & Suites
03.2014 - 02.2015
Dental Assisting -
Community Care College
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