Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
Work History
Assistant
Razzani International Realty
Orlando, FL
10.2022 - 02.2023
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Interacted with customers by phone, email, or in-person to provide information
Coordinated and scheduled meetings and appointments
Interacted with customers by phone, email, or in-person to provide information
Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules
Worked closely with management to provide effective assistance for specific aspects of business operations.
CEO
The Hype/Release
Daytona Beach, FL
11.2019 - 05.2022
Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit
Cultivated positive rapport with fellow employees to boost company morale
Maintained professional, organized, and safe environment for employees and patrons
Negotiated with suppliers and ordered materials according to customer demand
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
Assisted with hiring, training and mentoring new staff members
Managed inventory control, cash control, and store opening and closing procedures.
Coordinator
Little Heroes Clubhouse
Oviedo, FL
02.2016 - 08.2016
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
Tracked records, filed documents and maintained communication between clients to manage office activities
Used job-related software to draft and finalize written correspondence and documentation
Participated in in-service events to enhance personal growth and professional development
Gathered and organized materials to support event operations.
Host
Millers Ale House Bar and Grill
Orlando, FL
02.2016 - 08.2016
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
Monitored seating area and checked restrooms regularly to keep spotless
Promoted business loyalty by fostering positive customer relationships
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Project Manager
Self
Negotiated and managed third-party contracts related to project deliverables
Managed projects from procurement to commission
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Developed and implemented strategic project plans to meet business objectives
Coordinated material procurement and required services for project within budget requirements
Sourced, vetted and managed vendors needed to accomplish project goals.
REALTOR®, Real Estate Advisor at William Pitt Sotheby's International RealtyREALTOR®, Real Estate Advisor at William Pitt Sotheby's International Realty