Nancy A Chapple
Stockton,MO
Summary
Dependable, proactive and self-motivated support professional with 31 years of experience providing administrative support to leading companies in their industries.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Manager – Remote Starting in 2020
Asplundh Tree Expert LLC
Union, MO
01.2010 - Current
- Process expenses, including payments to utility companies, corporate card transactions and medical expenses
- Maintain files in MS Teams for the supervisory team.
- Maintain Employee and Vehicle Databases (MS Access)
- Vehicle/equipment management, including licensing, personal property tax filings and GPS monitoring
- Personnel compliance, including I-9 processing, drug testing, and motor vehicle reports.
- Maintain FMCSA DOT driver file compliance
- Ensure all required training and policy certifications are completed and tracked for auditing purposes
- Staff meeting participation, includes agenda creation, note taking and scheduling via MS Teams
- Maintain employee and equipment files, including proprietary records such as drug test results and medical findings
Senior Office Clerk Attendance Support & District Reports Team
AT&T
Lee's Summit, MO
01.2008 - 01.2010
- Responsibilities included attendance and FMLA processes for 150+ account representatives in the Lees Summit office and the Springfield, MO office
- Handled attendance and FMLA processing for 150+ customer account representatives
- Created and maintained various proprietary reports for local office and district office using Microsoft Office Suite and various internal websites and systems
- Proprietary records management, included personnel file archival and retrieval
- Travel arrangements for 450+ employees, includes processing of expenses
- Created and maintained purchase orders
Senior Office Clerk Assistant to District Manager
AT&T
Lee's Summit, MO
01.2006 - 01.2008
- Schedule and email management using Microsoft Outlook
- Conference call coordination
- Proprietary records management
- Creation and maintenance of various budget/results reports and records using Microsoft Office Suite and various internal websites and systems
- Budget support for 800+ employees
- Travel arrangements for 800+ management and occupational employees
Senior Office Clerk Assistant to Unit Manager
AT&T
Lee's Summit, MO
01.2004 - 01.2006
- Support Unit Manager with 20+ management personnel and 150+ occupational employees
- Management time reporting and scheduling
- Creation and maintenance of various reports and records using Microsoft Office Suite and various internal websites and systems
- Staff meeting participation, includes agenda creation, note taking and scheduling
- Recognition support, including budget tracking, event planning, purchasing and tax reporting
- Budget support for 800+
Senior Office Clerk Budget Support
AT&T
Lee's Summit, MO
01.2003 - 01.2004
- Supported budget functions for 850+ management and occupational employees
- Creation and maintenance of various budget reports using Microsoft Office Suite
- Expense processing via Concur Central
- Purchase order creation and maintenance
- Tax reporting of recognition awards
Education
Skills
- Organizational skills
- Expense reporting
- Performance improvement
- Human resources
- Office management
- Compliance monitoring
- Information protection
- Report preparation
- Travel coordination
- Meeting coordination
Certification
- Microsoft Office 2007 Master
- Resolving Conflict
- Time Management
- IEX Scheduling system
- IC3 Certification
- Fleetwave & and Fleetio Systems
References
References available upon request.
Timeline
Office Manager – Remote Starting in 2020
Asplundh Tree Expert LLC
01.2010 - Current
Senior Office Clerk Attendance Support & District Reports Team
AT&T
01.2008 - 01.2010
Senior Office Clerk Assistant to District Manager
AT&T
01.2006 - 01.2008
Senior Office Clerk Assistant to Unit Manager
AT&T
01.2004 - 01.2006
Senior Office Clerk Budget Support
AT&T
01.2003 - 01.2004
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