Nancy Alcaraz
975 East St Hollister,CA
Summary
Cultivated strong relationships with customers, contributing to a positive and productive environment. Friendly Receptionist with background in various office settings. Takes on multiple tasks with excellent time management abilities and resourceful approach. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking, passionate, and ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Receptionist
LDR Mobile Service LLC
06.2018 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Food Server/Cashier Assistant
Wrap This! Mediterranean Cuisine
05.2017 - 06.2018
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Cashier/Assistant Front End Manager
Mi Pueblo Food Center
11.2014 - 05.2017
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases and locate items.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
Associate of Arts - Accounting
San Jose City College
San Jose, CAHigh School Diploma -
Abraham Lincoln High School
San Jose, CA06.2006
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Document Management
Clerical Support
Office Management
Supply Management
Timeline
Receptionist
LDR Mobile Service LLC
06.2018 - Current
Food Server/Cashier Assistant
Wrap This! Mediterranean Cuisine
05.2017 - 06.2018
Cashier/Assistant Front End Manager
Mi Pueblo Food Center
11.2014 - 05.2017
Associate of Arts - Accounting
San Jose City College
High School Diploma -
Abraham Lincoln High School
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