Nancy Allen
Oswego,Illinois
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Senior Program Assistant
Giant Steps
2021.04 - Current
- Classroom lead who supervises and trains Program Assistants in completing classroom tasks, recording behavior and speech goals, and problem-solving behaviors of 8 students on Autism spectrum
- Supported planning and coordination of Behavior program and associated activities.
- Assisted classroom teacher with planning and coordinating day-to-day and special program activities.
Program Assistant
Giant Steps
2020.01 - 2021.04
- Building rapport with seven students with Autism Spectrum Disorder
- Performed classroom tasks, recorded behavior and speech goals, and assisted leads in lessons.
Material Quality Technician
International Test Solutions
2019.05 - 2019.12
- Analyzed and categorized material for computer-cleaning wafers
- Assembled and distributed orders for customers around the world
Direct Support Staff
Care Services Of Northern Nevada
2016.01 - 2019.02
- Maintained clean, safe, and well-organized environment for 8 clients with disabilities.
- Assisted disabled clients to support their independence and well-being.
- Updated patient files with behaviors and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
Warehouse Associate
Better World Books
2018.01 - 2019.01
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Virtual Receptionist
Front Office Staff
2015.02 - 2015.12
- Responded to 25 calls per hour to provide information concerning services and products and refer calls to appropriate personnel.
- Reviewed incoming correspondence to identify items of special interest for management and prepared appropriate responses for routine correspondence.
Communications Coordinator
Down Syndrome Network of Northern Nevada, AmeriCorps, Pacific
2014.01 - 2015.02
- Curated an average of 15 press releases and media advisories as a community outreach prior to events and to increase public relations efforts
- Designed and managed print, online and social media communications designed to promote company brand, image and values.
Education
Bachelor of Arts - Linguistics
05.2013
- Study Abroad: Turkey, High School
- Delta Epsilon Iota Member
- Turkish Student Association Member
- Rotaract Member
- Elected to Secretary for Thompson Point Area Council in 2010
- Extracurricular Activities: Literacy Volunteers of Fox Valley
Skills
- Administrative Support
- Social Media and Public Relations
- Client Correspondence
- Calendar Management
- Microsoft Office
- Time management
- Document Organization
- Report Writing
- Data Entry
- Clerical Support
- G Suite
Affiliations
Member of Delta Epsilon Iota Academic Honor Society: April 2012 - Life member
Member of Turkish Student Association: October 2011 - May 2012
Secretary of Thompson Point Area Council: September 2010 - May 2011
Secretary of Reno Rotaract Club: 2015 - 2017
Languages
French
Limited Working
Spanish
Elementary
Timeline
Senior Program Assistant - Giant Steps
2021.04 - Current
Program Assistant - Giant Steps
2020.01 - 2021.04
Material Quality Technician - International Test Solutions
2019.05 - 2019.12
Warehouse Associate - Better World Books
2018.01 - 2019.01
Direct Support Staff - Care Services Of Northern Nevada
2016.01 - 2019.02
Virtual Receptionist - Front Office Staff
2015.02 - 2015.12
Communications Coordinator - Down Syndrome Network of Northern Nevada, AmeriCorps, Pacific
2014.01 - 2015.02
Southern Illinois University Carbondale - Bachelor of Arts, Linguistics
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