Nancy Allen
Oswego,Illinois
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Senior Program Assistant
Giant Steps
04.2021 - Current
- Classroom lead who supervises and trains Program Assistants in completing classroom tasks, recording behavior and speech goals, and problem-solving behaviors of 8 students on Autism spectrum
- Supported planning and coordination of Behavior program and associated activities.
- Assisted classroom teacher with planning and coordinating day-to-day and special program activities.
Program Assistant
Giant Steps
01.2020 - 04.2021
- Building rapport with seven students with Autism Spectrum Disorder
- Performed classroom tasks, recorded behavior and speech goals, and assisted leads in lessons.
Material Quality Technician
International Test Solutions
05.2019 - 12.2019
- Analyzed and categorized material for computer-cleaning wafers
- Assembled and distributed orders for customers around the world
Direct Support Staff
Care Services Of Northern Nevada
Reno, NV
01.2016 - 02.2019
- Maintained clean, safe, and well-organized environment for 8 clients with disabilities.
- Assisted disabled clients to support their independence and well-being.
- Updated patient files with behaviors and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
Warehouse Associate
Better World Books
Reno, NV
01.2018 - 01.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Virtual Receptionist
Front Office Staff
Reno, NV
02.2015 - 12.2015
- Responded to 25 calls per hour to provide information concerning services and products and refer calls to appropriate personnel.
- Reviewed incoming correspondence to identify items of special interest for management and prepared appropriate responses for routine correspondence.
Communications Coordinator
Down Syndrome Network of Northern Nevada, AmeriCorps, Pacific
Reno, NV
01.2014 - 02.2015
- Curated an average of 15 press releases and media advisories as a community outreach prior to events and to increase public relations efforts
- Designed and managed print, online and social media communications designed to promote company brand, image and values.
Education
Bachelor of Arts - Linguistics
05.2013
- Study Abroad: Turkey, High School
- Delta Epsilon Iota Member
- Turkish Student Association Member
- Rotaract Member
- Elected to Secretary for Thompson Point Area Council in 2010
- Extracurricular Activities: Literacy Volunteers of Fox Valley
Skills
- Administrative Support
- Social Media and Public Relations
- Client Correspondence
- Calendar Management
- Microsoft Office
- Time management
- Document Organization
- Report Writing
- Data Entry
- Clerical Support
- G Suite
Affiliations
Member of Delta Epsilon Iota Academic Honor Society: April 2012 - Life member
Member of Turkish Student Association: October 2011 - May 2012
Secretary of Thompson Point Area Council: September 2010 - May 2011
Secretary of Reno Rotaract Club: 2015 - 2017
Languages
French
Limited Working
Spanish
Elementary
Timeline
Senior Program Assistant - Giant Steps
04.2021 - Current
Program Assistant - Giant Steps
01.2020 - 04.2021
Material Quality Technician - International Test Solutions
05.2019 - 12.2019
Warehouse Associate - Better World Books
01.2018 - 01.2019
Direct Support Staff - Care Services Of Northern Nevada
01.2016 - 02.2019
Virtual Receptionist - Front Office Staff
02.2015 - 12.2015
Communications Coordinator - Down Syndrome Network of Northern Nevada, AmeriCorps, Pacific
01.2014 - 02.2015
Southern Illinois University Carbondale - Bachelor of Arts, Linguistics