NANCY ALMEIDA
Laredo,TX
Summary
Dynamic account management professional with a proven track record at Dicex, excelling in client relations and service excellence. Skilled in identifying customer needs and implementing effective solutions, I foster teamwork and collaboration to enhance service levels and drive quality improvements. Committed to achieving outstanding results through strategic problem resolution.
Overview
10
10
years of professional experience
Work History
Ejecutivo De Cuenta
Dicex
03.2015 - Current
- Developed and monitored account management processes, such as management inspections, reward and recognition and quality improvement.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
High School Diploma -
Tecnologico
Laredo, TXSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Staff management
- Teamleader
Timeline
Ejecutivo De Cuenta
Dicex
03.2015 - Current
High School Diploma -
Tecnologico
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