Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nancy Amaya

Columbia,MD

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

11
11
years of professional experience

Work History

Dermatology Medical Assistant

Drs. Jaffe, O'Neill & Lindgren
Chevy Chase, MD
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared patients for electrocardiograms, suture removal and dressing changes.
  • Assisting with technical treatment operations, such as setting up and running specialized medical equipment and gear.
  • Prepared lab specimens for IPledge Users.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.

Front and Back Office Lead Medical Assistant

Neuro Expand Brain Center
Bethesda, MD
    • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
    • Precepted newly hired medical assistants to train each on office procedures and important tasks.
    • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
    • Documented patient information in EMR and prepared paperwork for providers.
    • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
    • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
    • Assisted physicians and nurses with clinical procedures such as QEEG test and Nureofeedback .
    • Coordinated work of junior staff to keep team performance high and effectively handle needs of 10+ patients per day.
    • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
    • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
    • Documented vital signs and health history for patients in clinic environment.
    • Collected and documented patient medical information such as blood pressure and weight.
    • Called and faxed pharmacies to submit prescriptions and refills.

Medical Assistant

Advanced Pain Medicine Institute
Greenbelt, MD
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Transported patients to treatment units and operating rooms by using wheelchairs.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Conducted insurance verification and pre-authorizations and managed patient charts.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Researched medical and legal issues to support ongoing cases regarding personal injury and workman's compensation and auto accident.
  • Communicated with patients regarding payments on outstanding accounts.

Medical Assistant

Jamachi Plastic And Reconstruction Surgery
Silver Spring, MD
09.2016 - Current
    • Obtained client medical history, medication information, symptoms and allergies.
    • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
    • Collected and documented patient medical information such as blood pressure and weight.
    • Performed clerical duties, such as word processing, data entry, answering phones and filing.
    • Documented vital signs and health history for patients in clinic environment.
    • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
    • Compiled necessary documents for surgical billing packages.
    • Ambulated, turned and positioned patients.
    • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
    • Ordered and prepared reagents and supplies.
    • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
    • Obtained pre- and post-treatment vital signs and weight.
    • Tested and recorded blood glucose levels.
    • Prepared initial patient charts for admission.
    • Prepared patients for EKG, suture removal and dressing changes.
    • Verified appropriate lab couriers picked up collected lab specimens.
    • Obtained all prescribed laboratory testing.
    • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
    • Precepted newly hired medical assistants to train each on office procedures and important tasks.
    • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
    • Documented patient information in EMR and prepared paperwork for doctors and nurses.
    • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
    • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
    • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
    • Assisted physicians and nurses with clinical procedures such as liposuction, earlobe repair, botox juvederm.
    • Coordinated work of junior staff to keep team performance high and effectively handle needs of 20+ patients per day.
    • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
    • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
    • Sanitized, restocked and organized exam rooms and medical equipment.

Medical Assistant

Premier Primary Care Center
Silver Spring, MD
09.2016 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Ordered and prepared reagents and supplies.
  • Obtained all prescribed laboratory testing.
  • Prepared patients for EKG, suture removal and dressing changes.
  • Prepared initial patient charts for admission.
  • Tested and recorded blood glucose levels.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained pre- and post-treatment vital signs and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

Education

Certificate - Medical Assisting

MedTech Institute
Silver Spring, MD

High School Diploma -

Howard Community College
Columbia, MD
03.2020

Skills

  • Coordinating Drug Refills
  • Cleaning and Organizing
  • HIPAA Compliance
  • EMR Systems
  • OSHA Regulations
  • Medical Assistance
  • Performing EKGs
  • BLS Certified
  • Teamwork and Collaboration
  • Vital Signs Collection
  • Basic Life Support
  • EMR / EHR
  • Phlebotomy
  • Medical Records Management

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Jamachi Plastic And Reconstruction Surgery
09.2016 - Current

Medical Assistant

Premier Primary Care Center
09.2016 - Current

Certificate - Medical Assisting

MedTech Institute

High School Diploma -

Howard Community College

Dermatology Medical Assistant

Drs. Jaffe, O'Neill & Lindgren

Front and Back Office Lead Medical Assistant

Neuro Expand Brain Center

Medical Assistant

Advanced Pain Medicine Institute
Nancy Amaya