Nancy Amaya
Houston,TX
Summary
Proven multitasker and problem-solver, excelled in roles at Foxconn and Chef, enhancing customer satisfaction and team efficiency. Expert in vehicle maintenance and customer service, consistently improved on-time delivery and repair success rates. Achieved notable increases in productivity through attention to detail and effective teamwork.
Professional delivery specialist prepared to enhance operational efficiency. Proven track record of timely deliveries and maintaining excellent customer relationships. Focuses on teamwork and adaptability to meet dynamic needs, showcasing solid navigation and time management skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chick-fil-a Delivery
Delivery Drivers
03.2024 - 11.2024
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
- Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
- Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
Cook
Chef
09.2020 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Phone Repair
Foxconn
03.2016 - 11.2016
- Maintained detailed records of all completed repairs, helping identify patterns in device malfunctions over time.
- Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
- Collaborated with team members to troubleshoot complex issues, resulting in successful resolutions.
- Continuously improved technical skills through participation in training courses and workshops within the industry.
Computer Repair Technician
Foxconn
02.2014 - 07.2015
- Disassembled computers to perform diagnostics and check for repair needs.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Collaborated with team members to complete complex repairs efficiently and effectively.
Skills
- Vehicle maintenance
- Equipment handling
- Dependable and reliable
- Attention to detail
- Multitasking and organization
- Punctual and reliable
- Valid Driver's license
- Clean driving record
- Shipping and packaging
- Positive attitude
- Teamwork and collaboration
- Customer service
- Time management
Certification
- certification of completion May 2022
certification of completion
Received A certification for sub chef, demonstrating dedication and passion for the culinary arts. This recognition highlight my culinary skills, teamwork abilities, and commitment to excellence. Prepared to contribute pursing a successful career in the culinary fields.
Languages
Spanish
Full Professional
Timeline
Chick-fil-a Delivery
Delivery Drivers
03.2024 - 11.2024
Cook
Chef
09.2020 - 03.2022
Phone Repair
Foxconn
03.2016 - 11.2016
Computer Repair Technician
Foxconn
02.2014 - 07.2015
- certification of completion May 2022
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