Nancy Aranda
Laredo,Texas
Summary
Dynamic professional with a proven track record at Border Region Behavioral Health Center, excelling in benefits administration and patient registration. Skilled in Microsoft Office and team building, I have effectively developed solutions and streamlined processes, enhancing client satisfaction. My ability to multitask and provide positive reinforcement has consistently improved operational efficiency.
Benefit coordination professional with deep knowledge in employee benefits administration, policy implementation, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable under pressure. Skilled in communication, problem-solving, and data analysis, with proactive approach to enhancing employee satisfaction and organizational efficiency. Adept at navigating complex benefits systems and ensuring seamless integration of benefit programs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Benefit Coordinator
Border Region Behavioral Health Center
10.2023 - Current
- Prepare for hearings and question witnesses.
- Assessed client requirements and developed targeted benefits solutions.
- Speak with beneficiaries about their rights under the social security laws. Gathering facts and evidence to establish eligibility for benefits.
- Work with clients, physicians, caseworkers and others to ensure claims are resolved in prompt, fair and courteous matter.
- Review information to determine ongoing eligibility for social security benefits.
- Assist clients with SSI,SSDI,RSDI,Medicaid,Medicare, Food stamps applications.
Admitting Registration Clerk
Laredo Medical Records
02.2020 - 10.2023
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
- Entered patient information into payment system accurately for billing purposes.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Head Start Teacher's Assistant
The Education Center
06.2016 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Cleaned, organized and restocked classrooms for upcoming classes.
Education
High School Diploma -
United South High School
4001 Los Presidentes Ave05-2015
Skills
- Microsoft office
- Patient registration
- Positive reinforcement
- Employee relations
- Benefits administration
- Medical insurance
- Team building
- Registration documents
- Monthly reporting
- Document preparation
- Patient scheduling
- Flexible work schedule
- Multitasking
Accomplishments
- Documented and resolved cases which led to client's getting awarded at social security.
Certification
- Client Benefits Organization Training
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Benefit Coordinator
Border Region Behavioral Health Center
10.2023 - Current
Admitting Registration Clerk
Laredo Medical Records
02.2020 - 10.2023
Head Start Teacher's Assistant
The Education Center
06.2016 - 09.2020
- Client Benefits Organization Training
High School Diploma -
United South High School
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