NANCY ARMSTRONG
Lake Worth
Summary
Energetic team player with a solid understanding of the retail industry. I have excellent customer service, communication and listening skills. I am sensitive and aware to customer needs along with ability to match them with the appropriate products. I have the ability to understand details and incorporate them into the bigger picture. Based on my past experience I look forward to efficiently build loyalty and a long term relationship while consistently achieving sales goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Yoga Instructor
Florida Atlantic University
07.2023 - Current
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
General Manager
Native Outfitters/ Incite Performance Wear
10.2013 - 09.2018
- Hired as Operations Manager promoted to General Manager
- Administered financial processes including all accounts payable/account receivables in Quickbooks
- Worked directly under President to assist in product development and strategic direction of the brand
- Responsible for team productivity and managed all work flow to meet or exceed weekly goals
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Hired, trained and supervised employees
- Reviewed, entered and prioritized all purchase orders in QuickBooks to prevent operational delays
- Kept vendor files accurate and up-to-date to expedite payment processing
- Organized all travel preparations for trade shows
- Worked with internal teams to mitigate issues with product development and quality assurance
- Opened new accounts and maintained relationships with all previous clients
- Supervised all Incite Performance Wear Rep Groups
- Collaborated with outside manufactures to develop new product
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Purchasing Manager
Townsend Bertram & Co
06.2001 - 07.2013
- Wrote and submitted all preseason orders
- Attended four trade shows per year
- Successfully discovered new brands and products
- Developed new record keeping procedures with long-term strategies
- Designed and implemented inventory templates
- Maintained excellent collaboration with sales reps
- Head Merchandiser that excelled in optimal product display on a weekly basis
- Rotated stock to ensure product cell and a repeat customer store
- Trained employees on appropriate sales techniques
- Recommended merchandise to customers based on their needs and preferences
Education
High School Diploma -
Columbiana, OH1999
Skills
- Superior organization ability
- Strong work ethic
- Excellent communication skills
- Positive attitude
- Self-motivated
- Networking enthusiast
- Thrive in customer relations
Certification
200 HOURS CYT YOGA STUDY
100 HOURS ADVANCE VINYASA STUDY
15 HOURS MINDFULNESS AND YIN YOGA STUDY
Timeline
Yoga Instructor
Florida Atlantic University
07.2023 - Current
General Manager
Native Outfitters/ Incite Performance Wear
10.2013 - 09.2018
Purchasing Manager
Townsend Bertram & Co
06.2001 - 07.2013
High School Diploma -
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