Nancy Asencio
Richmond,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Grocery Retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Store Manager position. Ready to help team achieve company goals. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
7
7
years of professional experience
Work History
Store Manager
La Michoacana Meat Market
01.2020 - 02.2024
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed daily operations to ensure smooth functioning of the store, maintaining clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Approved regular payroll submissions for employees.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Assistant Store Manager
La Michoacana Meat Market
10.2019 - 01.2020
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Worked flexible hours across night, weekend, and holiday shifts.
Third Key Manager
La Michoacana Meat Market
06.2018 - 10.2020
- Leveraged strong interpersonal skills to build rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
- Trained newly hired sales team in upselling techniques.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Actively participated in visual merchandising updates to maintain an appealing store appearance.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Evaluated employee performance and provided constructive feedback for continuous improvement.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Cashier
La Michoacana Meat Market
01.2017 - 06.2018
- Restocked and organized merchandise in front lanes.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in the store.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
Education
GED -
ONSEGO
Online11.2024
Skills
- Process Improvements
- Culture development
- Sales Tracking
- Employee reviews
- Product Promotion
- Accurate money handling
- Payroll Management
- Performance Reviews
- Delegating Work
- Employee Scheduling
- Product Merchandising
- Team leadership and coaching
- Personnel development
- Staff hiring
- Shift Scheduling
Timeline
Store Manager
La Michoacana Meat Market
01.2020 - 02.2024
Assistant Store Manager
La Michoacana Meat Market
10.2019 - 01.2020
Third Key Manager
La Michoacana Meat Market
06.2018 - 10.2020
Cashier
La Michoacana Meat Market
01.2017 - 06.2018
GED -
ONSEGO
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