Summary
Overview
Work History
Education
Skills
Additional Information
Certification
References
Timeline
Generic

Nancy Ashe

Burbank,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proficient on POS systems:

*POSI

*MICROS

*ALOHA

Motivational Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Supervisor

Sodexo Live! @ Descanso Gardens
La Cañada Flintridge, CA
09.2024 - 01.2025
  • Identified needs of customers promptly and efficiently.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Complied with company policies, objectives and communication goals.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Responded to customer questions regarding products, prices and availability.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Owner/Manager

Westside Comedy Club
08.2017 - 03.2020
  • Managed day-to-day business operations. Duties included (but were not limited to) creating and managing weekly staff schedules; preparing cash banks; running pre-service staff meetings; preparing showroom for service; running lighting and sound; running all sales reports ; writing EOD reports; batching credit cards; performing voids and other POS related functions as needed; etc.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Onboarded; trained; and motivated employees to perform daily business functions.
  • Interacted with vendors and evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations. (Created original employee manual).
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Events Planner

Reunion Surf Bar
05.2011 - 06.2017
  • Coordinated schedules and timelines for events.
  • Drew up event proposals and contracts.
  • Was in charge of collecting all event deposits and balances.
  • Managed event logistics and operations. These duties included, (but were not limited to) working with chefs and bartenders to create personalized menus; meeting with outside vendors such as DJs, decorators, photo booth operators, etc. ; Greeting clients and performing walk- throughs of space.
  • Performed event coordination for larger parties and gatherings (from 15- 250 guests).

Head Server/Events Team Coordinator

Gotham Comedy Club
03.2001 - 04.2011
  • Expressed leadership to serving staff while offering excellent customer service to guests. Duties included (but were not limited to) training all new staff; monitoring sales reports; performing voids and other POS functions as needed; attending weekly management meetings; etc.
  • Worked under pressure and met deadlines while maintaining composure in difficult situations, in fast paced high- volume venue.
  • Maintained and distributed event orders.
  • Drove excellent guest service for events and conducted evaluations after completion.
  • Assisted event manager in achieving revenue goals set for events and catering.

Education

High School Diploma -

High School of Performing Arts
New York, NY
06.1986

Skills

  • Team Oversight
  • Customer Relations
  • Contract Negotiation Expertise
  • Hiring and Staffing
  • Verbal and Written Communication
  • Staff Training
  • Staff Management
  • Articulate Communication
  • Operations Management
  • Balanced Work Ethic
  • Adaptable and Flexible
  • Inventory oversight
  • Policy enforcement
  • Workflow management
  • Conflict resolution
  • Decision-making

Additional Information

I am an actress and choreographer. My work can be seen in the Emmy nominated Amazon feature, "Sylvie's Love".

Certification

  • RBS (Server ID: 313560137) 09/29/2024 - 09/28/2027
  • AAA Food Handler (ID: 1727644858-245-201793) 09/29/2024- 09/28/2027

References

References available upon request.

Timeline

Supervisor

Sodexo Live! @ Descanso Gardens
09.2024 - 01.2025

Owner/Manager

Westside Comedy Club
08.2017 - 03.2020

Events Planner

Reunion Surf Bar
05.2011 - 06.2017

Head Server/Events Team Coordinator

Gotham Comedy Club
03.2001 - 04.2011

High School Diploma -

High School of Performing Arts

Similar Profiles

CREATE PROFILE
Nancy Ashe