Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Avila

Summary

I think of myself as a very dependable and hardworking individual. I am bilingual with a strong background in customer service. I have proven to be a great addition to any team I am on with willingness to learn and improve on anything I am faced with.

Overview

7
7
years of professional experience

Work History

Host/ Server

Walnut Avenue Cafe
Santa Cruz, CA
01.2023 - 07.2026

Host (January 2023- June 2024)

-Welcomed and seated customers accordingly while distributing tables amongst servers.

-Worked with the front of the house to put tables together, give accurate wait times, and keep the flow of a fast paced busy restaurant.

-Worked with espresso machine to make coffees and beverages for tables.

- Roamed the restaurant with coffee and water while also fulfilling customers and servers'' needs.

-Trained multiple new hires

Server (June 2024- July 2026)

-Greeted customers in friendly manner while making small talk, took beverage and food orders, ran my own food, and checked on my customers

-Learned how to work in a fast paced restaurant and how to multitask while managing multiple tables at once.

-Collaborated with kitchen staff on my food orders when needed

-Worked with POS system to place orders, send orders to kitchen, run cards,etc.

Server

Asahi Ramen and Izakaya
Healdsburg, CA
05.2022 - 09.2022

- Welcomed and seated customers

-Talked with customers in a friendly manner while taking beverage and food orders

-Ran my own beverages and food, poured alcohol, and checked on customers throughout their stay to ensure a great restaurant experience

-Worked with POS system to send orders and take payments

Courtesy Clerk

Big Johns Market
Healdsburg, CA
07.2019 - 06.2022

-Bagged groceries according to make sure food items would not get damaged

-Assisted customers to their vehicles for help when needed

-Completed hourly tasks to ensure cleanliness around the store

-Provided great customer service and ensured people got the help they wanted when needed

Education

Associate of Science - Business Administration And Management

Penn Foster College
Scottsdale, AZ

High School Diploma -

Healdsburg High School
Healdsburg, CA
06-2022

Skills

-POS system

-Customer service

-Ability to multitask

-Bilingual (fluent in English and Spanish)

-Food safety

-Dependable

-Hardworking

-Teamwork

Timeline

Host/ Server

Walnut Avenue Cafe
01.2023 - 07.2026

Server

Asahi Ramen and Izakaya
05.2022 - 09.2022

Courtesy Clerk

Big Johns Market
07.2019 - 06.2022

Associate of Science - Business Administration And Management

Penn Foster College

High School Diploma -

Healdsburg High School
Nancy Avila