Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Monitor quality performance from supply chain and throughout product development life cycle. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Control Technician
PRIMO BRANDS
03.2020 - Current
Support in the refurbishing of all electrical and nonelectrical dispensing equipment in compliance with company procedures and standards.
Diagnose and repair dispensing equipment as necessary.
Perform operational checks and sanitation required on dispensing equipment.
Maintain quality documentation and records for conformance with relevant standards.
Collaborate with production teams to address and resolve quality concerns, improving overall product reliability.
Evaluate samples against standards by completing measurements, visual inspections, and other established tests.
Maintain accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Propose corrective actions to address recurring quality issues.
Train new team members on proper quality control techniques, fostering a culture of excellence within the department.
Collaborate with production staff to improve processes, reduce defects and optimize quality.
Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
Kept up-to-date with industry best practices and emerging technologies to continually improve the effectiveness of quality control measures.
CENSUS FIELD ORGANIZOR
EAST COUNTY RISING
03.2020 - 08.2020
Phone banking
Text banking
Data entry, reporting, and tracking progress on fieldwork.
Attended daily briefs with the campaign Team.
Turned in time sheets and other
Participated in strategy development and planning to grow organizing program and advance campaigns.
Generated reports to evaluate program success and make modifications.
Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Operated outreach office to recruit and lead team of canvassers to fundraise for important issues.
Peer Mentor
LATINO NETWORK
04.2020 - 06.2020
Through Latino Network I had the opportunity to become a Mentor for the Multnomah Diverse Educators Pathway (MDEP) program for Para-educator students at PCC. There I was able to:
Provide one-on-one and/or small group academic and emotional support and guidance to approximately two diverse mentees entering the pathway to become licensed teachers.
Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
Encouraged mentees to develop strong decision-making and problem-solving skills.
Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
Shared resources, opportunities, and activities to support mentee's learning and development.
CHILDCARE
LATINO NETWORK & PCUN
02.2020 - 02.2020
Supervised the childcare room during the census
Monitor the sign in-and-out sheet for accurate count of all kids.
Offered a healthy, safe, fun, and positive environment for all kids
Actively participated in training sessions aimed at continuously improving knowledge of best practices related to childcare provision both individually as well as within the team.
Developed strategies to handle emergency situations calmly and effectively while maintaining childcare standards.
Improved overall childcare experience by ensuring a safe, nurturing, and stimulating environment for children.
PRODUCTION SUPERVISOR
AQUAHYDRATE, INC
11.2016 - 12.2018
Ensured and maintained confidentiality of all communications and documentation from customers and production
Ensured all production stayed within schedule and completed on time.
Helped and advised the Co-pack with problem solving ideas during manufacturing
Created step-by-step operating procedures (SOP's) for the proper functioning of machinery, batching, and sanitizing.
Resolved issues quickly to maintain productivity goals.
Established clear priorities and production quality standards.
Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Quality Control Technician
CALIFORNIA CUSTOM BOTTLING, INC.
11.2014 - 12.2016
Maintained quality documentation and records for conformance with relevant standards.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Performed thorough inspections of incoming materials and outgoing products.
Collaborated with production staff to improve processes, reduce defects and optimize quality.
Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
Supported the development of new products by providing input on potential quality risks early in the design process.
Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
Maintained meticulous records of quality control efforts, providing reliable audit trail for compliance purposes.
INVENTORY CONTROL/QUALITY ASSURANCE (IC/QA)
DMSI STAFFING
08.2016 - 11.2016
Assigned to work at the ROSS Distribution Center.
Responsible for daily audits and inputting results in appropriate application. (i.e. Excel, Word)
Worked effectively in fast-paced environments.
Verified that all boxes had the correct labels before being sorted.
Skilled at working independently and collaboratively in a team environment.
Validated that all merchandise had the correct SKU ticket.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Education
GENERAL STUDIES
Jacinto Community College
Menifee, CA
Computerized Office Administration
Westech College
Moreno Valley, CA
Bryman Diploma - Medical Assistant
BRYMAN COLLEGE
Torrance, CA
Morningside Diploma -
High School
Inglewood, CA
Skills
Quality control
Continuous improvement
Production management
Training and mentoring
Health and safety compliance
Worker training
Quality assurance expertise
Process improvement
Equipment monitoring
Production and processing
Equipment operation
Standard operating procedures
Process documentation
Certification
Certified Plant Operator, International Bottled Water Association (IBWA) - 2025
FSPCA Preventive Controls for Human Food, Food Safety Preventive Controls Alliance (FSPCA) - 2024